ServiceNow Discovery Administrator

Morgan Stanley

ServiceNow Discovery Administrator enhancing CMDB data accuracy and automation for global technology environment at Morgan Stanley. Collaborate with infrastructure and application teams to onboard new technologies.

Posted 7/17/2026full-timeMontreal • 🇨🇦 CanadaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive experience in administering and engineering ServiceNow Discovery, focusing on enhancing CMDB data accuracy and asset visibility through automation and collaboration with cross-functional teams. Proficient in troubleshooting and optimizing Discovery components while adhering to DevOps best practices.

Highest-signal resume keywords

ServiceNow Discovery AdministrationPowerShell AutomationPython ScriptingCI/CD Practices with JenkinsWindows Server Administration

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

ServiceNow DiscoveryMID ServersDiscovery PatternsProbesSensorsCMDB Data Quality ManagementGitGitHubJenkinsNetworking Concepts

Soft Skills

Analytical SkillsProblem-SolvingCollaborationAgile Methodologies

Tools & Technologies

PowerShellPythonJiraCI/CD Pipelines

Industry Keywords

Enterprise Asset ManagementConfiguration Management DatabaseInfrastructure Management

Tech Stack

Tools & technologies

CloudDNSFirewallsJenkinsPythonServiceNowTCP/IP

About the role

Key responsibilities & impact

Communicate regularly with product leads across the technology organization and discuss opportunities for improvement to existing and future technology solutions
Administer, configure, and support the ServiceNow Discovery platform, including MID Servers, schedules, credentials, and integrations
Design, develop, and maintain Discovery Patterns, Probes, and Sensors to enhance coverage and CMDB data accuracy
Troubleshoot Discovery failures by analyzing logs, connectivity, authentication, and infrastructure configurations
Partner with infrastructure, networking, cloud, and application teams to onboard new technologies and expand Discovery scope
Develop automation using PowerShell and Python to streamline administration, operational tasks, and Discovery processes
Manage Discovery configurations and code through GitHub and CI/CD pipelines using Jenkins and DevOps best practices
Monitor Discovery health, MID Server performance, and CMDB data quality, implementing improvements to ensure reliable asset visibility
Contribute to platform architecture, technology evaluations, and best practices for ServiceNow Discovery and enterprise asset management
Participate in Agile ceremonies and document configurations, procedures, and technical solutions to support knowledge sharing

Requirements

What you’ll need

At least 6 years of hands-on experience administering and engineering ServiceNow Discovery in large enterprise environments
Strong expertise in Discovery components, including MID Servers, Patterns, Probes, Sensors, credentials, and troubleshooting
Experience managing CMDB data quality, reconciliation processes, and identification rules
Strong Windows Server administration experience, including deployment and troubleshooting of MID Servers
Proficiency in PowerShell and Python for automation and infrastructure management
Experience with Git, GitHub, Jenkins, Jira, and CI/CD practices, including configuration-as-code
Strong understanding of networking concepts such as TCP/IP, DNS, firewalls, NAT, load balancing, SSL/TLS, and connectivity troubleshooting
Excellent analytical, problem-solving, and collaboration skills with experience working in Agile (Scrum or Kanban) environments
Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.

Benefits

Comp & perks

Employee benefits
Health insurance
Flexible working arrangements
Professional development opportunities