Morgan Stanley

National New Accounts Operations – Associate

Morgan Stanley

full-time

Posted on:

Location Type: Office

Location: South Jordan • Ohio, Utah • 🇺🇸 United States

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Job Level

JuniorMid-Level

About the role

  • Serve as the primary supervisor within specific line or project area
  • Resolve complex servicing issues escalated from NNA Servicing, Branch teams, and internal partners
  • Support service level agreement (SLA) adherence, contribute to automation initiatives

Requirements

  • Experience in NNA servicing or related operational roles
  • Strong knowledge of account documentation, 3DR tools, and MSSN systems
  • Familiarity with escalation tracking tools and SharePoint resources
  • Background in estate compliance or IPO processing
Benefits
  • Health insurance
  • Flexible working hours
  • Professional development opportunities
  • Competitive salary adjustments

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
account documentation3DR toolsMSSN systemsescalation tracking toolsSharePoint
Soft skills
supervisionproblem resolutioncommunication