DevOps Engineer

• A commitment to understanding the range of products in our eco-system with a view to specializing in at least one and optimizing the end-to-end workflow
• Maximizing the availability and performance of supported systems through optimized and automated plant management, enhanced observability, ongoing problem management and architecture reviews with peers
• Identification and prioritization of technical debt that is impacting system reliability, performance or squad efficiency, through the elimination of operational issues, optimization and automation of tasks, development of operational tools and driving client self-service to minimize human dependency for support or maintenance
• Complex troubleshooting in a Linux environment with a focus on collaborating with others to identify the underlying cause of issues and agreeing on lasting improvements that can be made
• Exploring and delivering improved observability including performance metrics, actionable logging, tracing and meaningful alerting that can define and measure the target reliability of a product
• Being sensitive to clients’ needs (i.e. the Firm’s community of internal developers) to help maximize their productivity, including troubleshooting their issues and developing “self-healing” solutions
• Minimizing the issue escalation rate to ensure the squad has the greatest possible flow of feature delivery
• Being dependable and operationally responsive during agreed hours, including sharing on-call rotation with the rest of the global team (with a time-off in lieu system)

Site Reliability Engineering Specialist

DevOps Engineer

Software Developer – DevOps System Administrator

SRE Engineer

DevOps Specialist