Operations

• Serve as a key resource on Identity and Access Management (IAM) related projects.
• Perform tasks related to end user access management, including user access provisioning, de-provisioning, and access modifications in various systems and applications.
• End user support (e.g. query and ticket handling).
• Work with recertification development team to define, develop and build recertifications.
• Conduct user access recertifications consistent with established processes.
• Prepare or obtain user and system access reports from trusted sources.
• Identify entitlement inconsistencies and provide resolution.
• Analyze user access roles and security settings to independently assess compliance with defined standards.
• Assist with the development and maintenance of role-based access controls (RBAC).
• Review, maintain and develop department documentation to ensure it reflects current processes and procedures.
• Work collaboratively with other IT teams to configure IAM tools and systems.
• Assist with the evaluation, testing, deployment, and management of tools supporting IAM related activities.
• Remediate audit findings and control gaps.

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