Program Manager

• Oversee and optimize program management processes, tools, timelines and workflow across various UX Studios in Wealth Management
• Maintain a backlog of projects and keep open communication with UX leads and managers to ensure that work is appropriately allocated.
• Ensure that all projects are tracked and accounted for in project management tools
• Create alignment across UX design activities by developing standardized approaches for work intake and maintenance
• Partner closely with the Design Systems team and Research to ensure tracking of components used, and research needs for each UX effort
• Define templates and resources for team in Figma
• Develop and lead team health initiatives and programs to support team moral and growth
• Collect project and staffing needs from Product Partners and Stakeholders at year end to build out a roadmap of work for the following year
• Manage change for Program Management processes as we continue to evolve across the UX&R organization
• Partner closely with the Design Program Management team on Operations projects separate from day-to-day program management work
• Work to remove roadblocks through creative solutions by maintaining a communication pipeline with all involved stakeholders, help streamline processes and provide inputs into the big picture of the UX Team's staffing, resourcing, and impact.

UX Design Program Manager – Assistant Vice President

Product Program Manager

Program Director

Program Manager / Training Lead