Moore Colson

IT Support

• Troubleshoot technical issues both in person and remotely (phone or remote access tools)
• Troubleshoot/setup wireless devices (Smart phones, Tablets, WAPs etc.)
• Troubleshoot network printers and copiers
• Work with 3rd party vendors to escalate and resolve more complex issues
• Set up and secure new user desktops and laptops. Rebuild/refresh computers as needed
• Maintain inventory of all equipment, software, and licenses
• Log and track support tickets, maintaining detailed documentation for each ticket
• Ensure assignments and support cases are completed to end user satisfaction, following up with users as appropriate
• Install software, software updates, and patches (OS, Firm specific software)
• Troubleshoot, optimize, and clean computers from viruses and malware
• Assign users and computers to proper groups in Active Directory
• Assist with employee office moves, on-boardings & terminations
• Set up and test user work areas and desks
• Research and recommend procedure and process modifications or improvements
• Assist with IT projects
• Develop employee “How-to” documents. Assist and sometimes lead IT training
• Assist company employees with technical questions and communicate technical information to non-technical people

IT Help Desk Specialist

• Lead by example using a servant leadership approach, prioritizing team success and growth.
• Foster collaboration and a positive team culture.
• Actively participate in ticket resolution while mentoring team members.
• Manage and respond to tickets in Zendesk.
• Track and report help desk metrics (response times, resolution rates, SLA compliance).
• Ensure proper documentation and escalation of issues.
• Set up and configure Windows laptops and desktops (no Mac support).
• Troubleshoot Office 365 applications and resolve user issues.
• Create and remove user accounts in Azure Active Directory and related systems.
• Support remote access via Azure Virtual Desktop (AVD).
• Provide assistance with Adobe Suite and accounting firm applications: Engagement, Axcess, Suralink, Thomson Reuters Fixed Assets, Fieldguide, and Deltek
• Maintain SOPs for help desk operations.
• Ensure adherence to IT security and compliance standards.

Information Technology Help Desk Manager

Financial Planning and Analysis

• Managing projects including weekly, monthly, and year-end close processes, management reporting and preparing reconciliations.
• Maintaining fixed assets and depreciation schedules
• Designing, implementing, and/or converting systems for clients.
• Calculating and reporting indirect taxes
• Helping clients prepare cash flow and our financial projections
• Assisting clients with payroll processing and 1099 preparation
• Advising clients on both tactical and strategic financial decisions
• Troubleshooting client issues as they arise

Business and Financial Advisory Manager

• Overseeing projects including weekly, monthly, and year-end close processes, management reporting and preparing reconciliations;
• Maintaining fixed assets and depreciation schedules
• Designing, implementing, and/or converting systems for clients
• Calculating and reporting indirect taxes
• Helping clients prepare cash flow and or financial projections
• Reviewing client's payroll and benefits processing and 1099 preparation
• Advising clients on both tactical and strategic financial decisions
• Serving in an outsourced or contracted interim/fractional Controller or CFO role
• Troubleshooting client issues as they arise

Business and Financial Advisory Director – Construction

• Review complex tax returns
• Delegate tax preparation and research tasks
• Prepare complex business income tax returns
• Provide tax consulting and projections
• Assume client service responsibility
• Develop staff members

Tax Manager

• Review and approve complex tax returns and audits
• Ensure compliance with federal and state tax laws
• Lead tax research and planning initiatives
• Serve as a technical resource for staff and clients
• Supervise and mentor tax team members
• Collaborate with audit teams on large client engagements

Tax Director – Construction

Manager

• Oversee audits, reviews, and assurance projects
• Manage client relationships and engagement planning
• Supervise and mentor staff; review work and performance
• Prepare financial statements and disclosures
• Assist with consulting projects and billing

Senior Assurance Manager

Tax Director

• Performs technical tax review and governmental tax examinations as deemed by Manager and Senior Manager
• Preparation of federal, state, and local income tax returns and information filings
• Acts Acting as a resource for tax associates and Business Assurance team members on specific tax issues and/or questions
• Ensuring all federal and state income tax returns are prepared timely, accurately, and in compliance with applicable laws
• Possess a complete knowledge of the firm’s philosophy and its opinions on tax matters
• Communicate Communicating effectively with clients and meets meeting critical deadlines
• Participates Participating actively in client meetings and tax planning efforts
• Assists the Business Assurance (Audit) Department with larger clients when deemed necessary

Senior Tax Associate

• Participation in buy-side and sell-side transaction advisory engagements, providing financial and due diligence assistance, and accounting advisory services.
• - Analyzing and synthesizing target company data to identify historical and projected financial and operating trends, quality of earnings and working capital considerations, as well as potential liabilities and risks which impact valuation and negotiation of the transaction.
• - Creating and designing tailored transaction advisory analyses specific to key issues such as normalized earnings, valuation model input assumptions, achievability of management’s budget, indebtedness and client considerations and carve-out financial statements
• - Documenting key findings and analysis in written report format.
• - Interfacing and building successful relationships with clients and target contacts.