Moonpig

Digital Trading Manager

Moonpig

full-time

Posted on:

Location Type: Hybrid

Location: London • United Kingdom

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About the role

  • Forecast and analyse key trading KPIs including sales, margin, AOV, conversion rate, and traffic to identify risks and opportunities
  • Own and optimise on-site merchandising using tools such as Algolia, including category and non-category pages, navigation, product placement, and onsite search
  • Use customer behaviour data (conversion funnel, click-through rates, search and product performance) to improve engagement and conversion
  • Deliver a seamless, high-performing customer journey by identifying and resolving friction points
  • Support the development and execution of promotional plans in collaboration with Marketing and Buying teams
  • Ensure pricing and offer strategies are aligned to commercial goals
  • Partner with Buying teams to review category ranges, identify gaps, and contribute to range planning
  • Monitor competitor activity, pricing, and market trends on a regular basis to inform trading decisions
  • Collaborate cross-functionally with marketing, UX, commercial, and content teams to deliver cohesive campaigns and cross-category optimisation
  • Identify and capitalise on cross-merchandising opportunities to drive key ecommerce metrics
  • Produce and share performance reports, translating data into clear, actionable insights for stakeholders

Requirements

  • Proven experience in ecommerce trading or online merchandising within a retail or marketplace environment
  • Strong track record of delivering commercial targets through data-led trading activity
  • Advanced analytical skills with experience using tools such as Adobe Analytics or PowerBI
  • Experience forecasting key ecommerce metrics and using insights to inform decisions
  • Confident stakeholder management and communication skills across multiple teams
  • Understanding of pricing, promotions, and range planning principles
  • Comfortable working in a fast-paced, data-driven environment
  • High attention to detail with a proactive and solution-focused approach
Benefits
  • 💸 Competitive Pay & Bonuses: Plus generous pension plans, staff discounts, and share schemes.
  • 💆🏾‍♀️ Wellbeing First: Private healthcare (UK), dental, life insurance, mental health support, and dog-friendly offices.
  • 🏖️ Flexible Working & Time Off: Generous holidays, hybrid working, and opportunities for international working.
  • 📈 Career Growth: Learning allowances, coaching, and development programs.
  • 🤝 Recognition & Giving Back: Regular awards, charity support, length of service awards, and volunteering days.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
ecommerce tradingonline merchandisingdata analysisforecastingpricing strategiespromotional planningcross-merchandisingperformance reportingcustomer behaviour analysisconversion optimization
Soft Skills
stakeholder managementcommunication skillsattention to detailproactive approachsolution-focused mindsetcollaborationanalytical thinkingproblem-solvingadaptabilityteamwork