Senior Field Service Engineer

Moog Inc.

Senior Field Service Engineer supporting installation, maintenance, and operation of complex electronic systems. Engaging with customers to ensure satisfaction and safety in demanding environments.

Posted 5/20/2026full-timeRemote • Alabama, California, New York, Texas, Utah • 🇺🇸 United StatesSenior💰 $95,000 - $140,000 per yearWebsite

About the role

Key responsibilities & impact

Install, commission, and calibrate electronic and control‑based systems at customer sites.
Diagnose and troubleshoot complex electrical, mechanical, and software‑related issues in fielded equipment.
Perform factory acceptance tests (FATs), site acceptance tests (SATs), and support customer validation activities using established procedures and test equipment.
Provide timely, professional technical support to customers on‑site and remotely (phone/email), including outside normal business hours as needed to minimize downtime.
Interface directly with customers to quickly and thoroughly analyze problems and implement effective solutions.
Complete detailed service reports documenting work performed, system history, and recommendations for design improvements, obsolescence mitigation, or serviceability enhancements.
Develop and deliver technical training for customers and internal teams, including formal classroom and hands‑on instruction.
Assist in the development of training materials and curriculum, including 'train‑the‑trainer' content.
Maintain a strong focus on safety when working around high‑voltage systems, moving equipment, and other potential hazards.
Support proposal development by providing technical input, cost estimates, and installation/service recommendations.
Support Sales and Business Development through technical expertise at customer meetings, industry trade shows, and field demonstrations in civil and military environments.
Collaborate cross‑functionally with Engineering, Program Management, and Manufacturing to resolve issues and improve products and processes.

Requirements

What you’ll need

Bachelor’s degree in Electrical Engineering, Mechanical Engineering, or a closely related discipline; or equivalent combination of education and relevant experience
5 or more years of hands‑on experience installing, maintaining, and troubleshooting complex electronic or electromechanical systems.
Strong understanding of test and measurement equipment, such as oscilloscopes, signal generators, spectrum analyzers, and power meters.
Proven ability to troubleshoot system‑level issues involving hardware, software, and interfaces.
Excellent written and verbal communication skills, with the ability to explain technical concepts to diverse audiences.
Willingness and ability to travel up to 50%, including domestic and international assignments, sometimes on short notice.
Ability to lift and carry up to 25 lbs and safely use specialized tools and equipment.

Benefits

Comp & perks

great compensation package
bonus opportunities
matching 401k
ability to participate in Employee Stock Purchase Plan (select locations)
Flexible Spending and Health Savings Accounts
Flexible paid time off
holidays and parental leave program
relocation assistance
Comprehensive insurance coverage including medical, dental, vision, life, disability
Employee Assistance Plan (“EAP”) and other supplemental benefit coverages
Tuition Assistance, mentorship and coaching opportunities
leadership development and other personal growth programs
Warm, respectful, family-like environment driven by our 12 core values
Multiple Employee Resource Groups led by our employees, open and welcoming to all.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

electrical systemsmechanical systemssoftware troubleshootingfactory acceptance testssite acceptance teststechnical training developmentsystem-level troubleshootingtest and measurement equipmenthigh-voltage systemselectromechanical systems

Soft Skills

communication skillsproblem analysiscustomer supportcollaborationsafety focustechnical explanationtraining deliveryadaptabilityattention to detailprofessionalism