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Strategic Account Manager
Moog Inc.Senior Account Manager driving business growth and managing customer relationships in electromechanical industry. Leading strategies and initiatives for customer satisfaction and expanding business opportunities.
Posted 4/22/2026full-timeBuffalo • New York, North Carolina • 🇺🇸 United StatesSeniorLead💰 $125,000 - $170,000 per yearWebsite
About the role
Key responsibilities & impact- Implement business strategies, large customer initiatives, and continuous business improvement practices.
- Act as the primary point of contact for all assigned customer-related inquiries and represent the voice of the customer within the facility.
- Promote greater customer satisfaction through value-based selling and value pricing practices.
- Create strategic engagement points with customers to generate profitable new business opportunities.
- Leverage technical aptitude to identify new opportunities, understand customer requirements, and provide effective solutions to practical challenges.
- Coordinate across functional disciplines to achieve order requirements in accordance with contract obligations, terms, and conditions.
- Provide continuous feedback to the customer on order status throughout the production cycle.
- Liaise internally to support in negotiating contract pricing, delivery, administrative requirements, and conditions ensuring compliance with Moog’s policies.
- Demonstrate creativity, initiative, and the ability to drive opportunities from concept to completion.
- Foster strong relationships across the enterprise with leaders and executives to strengthen Moog's position.
Requirements
What you’ll need- Bachelor’s degree in business or engineering
- Minimum of five (5) years of experience in the B2B electromechanical industry.
- Minimum of seven (7) years of account management experience.
- Experience in the sale, design, or production of engineered components, subsystems, or systems.
- Demonstrated prospecting skills, with experience in selling to large global OEM customers preferred.
- Experience in facilitating change, planning and organizing, customer focus, and building successful teams.
- Ability to travel 20% of the time - domestic and/or international.
Benefits
Comp & perks- great compensation package
- annual profit sharing
- matching 401k and the ability to participate in Employee Stock Purchase Plan
- Flexible Spending and Health Savings Accounts
- Flexible paid time off
- holidays and parental leave program
- relocation assistance
- Comprehensive insurance coverage including medical, dental, vision, life, disability, Employee Assistance Plan (“EAP”) and other supplemental benefit coverages
- Tuition Assistance
- mentorship and coaching opportunities
- leadership development and other personal growth programs
- Inclusive culture rooted in our values, enhanced by Employee Resource Groups, and team-building activities.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
account managementbusiness strategiesvalue-based sellingvalue pricingcustomer engagementcontract negotiationorder managementengineered componentsB2B salesprospecting
Soft Skills
customer focuscreativityinitiativerelationship buildingteam buildingplanningorganizingcommunicationproblem solvingleadership
Certifications
Bachelor’s degree in businessBachelor’s degree in engineering