Moodle

Sales Assessment Account Manager

Moodle

contract

Posted on:

Origin:  • 🇬🇧 United Kingdom

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Salary

💰 £27,000 per year

Job Level

Mid-LevelSenior

About the role

  • Ensure contact activity with customers leading to the achievement of agreed targets and objectives
  • Effectively manage all sales leads allocated, prioritising as required
  • Prepare estimates and quotations for customers
  • Achieve agreed sales targets and key performance indicators (KPIs)
  • Maintain the renewals database and system processes, and provide feedback as appropriate
  • Look at each customer as an opportunity to upsell and cross sell where possible
  • Maintain a high level of understanding of the Renaissance products, reporting and packages
  • Respond efficiently to all leads and customer requests
  • Produce and maintain daily contact sheet and activity report
  • Work with other departments to achieve set targets, meet customer expectations and business requirements

Requirements

  • Extremely adaptable personality and genuine resilience
  • Enjoy variety and dealing with a broad customer base
  • Inquisitive and confident - able to constructively challenge practise and methods
  • Commercially focused with the ability to spot new opportunities and retain and grow revenue in a cost-effective way
  • Excellent attention to detail
  • Ability to work independently with minimal supervision and able to use own initiative
  • Ability to form effective relationships with colleagues across Sales, Marketing, Operations departments as well as other areas of the business
  • Numerate and results focused, comfortable working in an environment with Key Performance Indicators (KPI’s) and regular reporting
  • Excellent communication skills – to include telephone technique, written work and excellent spoken English
  • Competent in running MS Office software with specific Excel/spreadsheet capabilities
  • High quality customer service skills
  • Applicants must hold a full work permit (only applicants with full work permit considered)
  • Role is subject to DBS and background checks