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MOO

Director of Product – Operations, Manufacturing

MOO

. Oversee product management across four product development teams working across two technology platforms .

Posted 5/1/2026full-timeEast Providence • 🇺🇸 United StatesLeadWebsite

About the role

Key responsibilities & impact
  • Oversee product management across four product development teams working across two technology platforms
  • Responsible for Order Fulfilment Network, Manufacturing and Shipping, as well as Customer Service domains
  • Handle product onboarding, coordination with third party vendors and product launches
  • Support internal manufacturing team for the evolution of in house fulfilment and manufacturing systems
  • Lead Manufacturing and Shipping team focusing on cost reduction across postage, labour and materials
  • Create alignment with Head of Product for eCommerce on customer experience and product launches
  • Accountable for successful execution of product launches
  • Ensure integration and alignment of product data via Product Information Management system
  • Drive transition from legacy to new platforms
  • Enhance operational processes and reduce costs in shipping and product launch procedures
  • Implement product development strategies including drop shipping globally
  • Work closely with business teams to ensure fast, repeatable and self serve product launches
  • Coordinate with technology teams to align product development with company goals

Requirements

What you’ll need
  • Proven experience in product management, particularly in a technology driven e commerce environment
  • Experience working in a role where your customers are internal stakeholders
  • Experienced line manager of Product Managers, with strong leadership skills and the ability to manage and mentor teams
  • Deep understanding of operational processes, particularly in manufacturing, shipping, fulfilment or supply chain
  • Experience in managing product launches and driving operational cost reductions
  • Excellent communication, collaboration and facilitation skills
  • Ability to balance tactical execution with strategic thinking

Benefits

Comp & perks
  • 22 days’ PTO plus Federal holidays
  • 401(k) match
  • Paid parental leave
  • 100% coverage of health, dental and vision care premiums
  • Life insurance
  • Long-term disability insurance
  • Wellness program

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
product managementorder fulfilmentmanufacturingshippingproduct onboardingproduct launchescost reductionproduct information managementdrop shippingoperational processes
Soft Skills
leadershipmentoringcommunicationcollaborationfacilitationstrategic thinkingtactical execution