Ecommerce

• This role will lead the product strategy and roadmap for the Buy team, ensuring MOO delivers a high-performing, scalable and customer-friendly purchase experience.
• Own the product roadmap for the Buy team, covering core ecommerce capabilities including cart, checkout, order lifecycle, payments, tax, saved addresses, and customer accounts
• Lead migration of core Buy capabilities from our Classic platform to the New Platform, delivering feature parity, improved experience and international readiness
• Collaborate with engineering to scope and deliver payment, checkout and order infrastructure upgrades that are secure, performant and extensible
• Improve conversion, repeat purchase and customer experience through iterative test-and-learn delivery
• Support commercial growth by ensuring customers can reorder easily, manage their saved projects, and engage across multiple channels, including both self-serve, and Managed Service experience
• Drive continuous improvement by reducing friction, eliminating bugs, optimising flow, and supporting cost savings across fulfilment and servicing
• Work across end-to-end experiences within eCommerce, collaborating closely with internal teams
• Represent the Buy team in planning, OKRs, strategic initiatives, and cross-platform alignment

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