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Monzo Bank

Localisation QA Specialist

Monzo Bank

Localisation QA Specialist improving translated banking experiences at Monzo, a UK digital bank. Building scalable testing processes, triaging localisation bugs and supporting launches across languages.

Posted 8/14/2026full-timeLondon • 🇬🇧 United KingdomMid-LevelSenior💰 £68,000 - £88,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in Localisation QA processes, including the creation of scalable structures and the ability to prioritize testing based on customer impact. Proficient in collaborating with cross-functional teams to ensure quality and contextual accuracy in customer-facing experiences across multiple languages and markets.

Highest-signal resume keywords
Localisation QA ExperienceSoftware QAAutomation and AI UtilizationTesting Mobile and Web ProductsWorkflow Documentation and Knowledge Sharing

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Quality AssuranceLocalisation ProcessesTest Case CreationBug TriageRegression TestingContextual Accuracy AssessmentCoverage TrackingJourney Inventory ManagementIssue InvestigationReproduction Steps Documentation
Soft Skills
Collaboration with StakeholdersProblem-SolvingPrioritizationKeen LearnerCommunication
Tools & Technologies
Translation ToolingInternal ToolingAutomation ToolsQA Check ToolsReporting Tools
Industry Keywords
InternationalisationLanguage OperationsCustomer-Facing ExperiencesMobile TestingWeb Testing

About the role

Key responsibilities & impact
  • Run and continuously improve systems used to quality assure Monzo’s localised product experiences
  • Work with in-language Editors and Testers, Product and Engineering teams, and localisation partners to review translated experiences in the live product
  • Create reusable and scalable localisation QA structures and processes for new markets and languages
  • Maintain localisation QA processes, including coverage tracking, journey inventories, priorities, QA checks, severity levels and reporting
  • Create and maintain reusable test cases, playbooks, test recipes, deeplinks and review resources
  • Investigate blockers and work with Product or Engineering teams to resolve them
  • Support new feature development by identifying localisation QA needs, translated content locations, journeys and edge cases
  • Triage localisation bugs and feedback, identify duplicates and route issues appropriately
  • Ensure localisation tickets include build and device details, reproduction steps, screenshots or videos and string identifiers where possible
  • Conduct in-product spot checks and coordinate regression re-testing
  • Apply straightforward Editor-approved text fixes in translation tooling where appropriate
  • Identify opportunities to use automation, AI and internal tooling to improve localisation QA
  • Help stakeholders understand localisation coverage, blockers and risks before launches and milestones

Requirements

What you’ll need
  • Experience in localisation QA, software QA, internationalisation, language operations or a related area
  • Strong focus on the quality and contextual accuracy of customer-facing experiences
  • Comfortable testing mobile or web products and complex user journeys
  • Ability to turn complicated or manual processes into clear, repeatable workflows
  • Ability to prioritise testing based on customer impact and risk
  • Confidence working with Engineers, Product Managers, language specialists and other stakeholders
  • Ability to investigate problems, reproduce issues and gather resolution information
  • Interest in using automation and AI to improve QA workflows
  • Keen learner who documents and shares knowledge
  • Interest in scaling localisation QA across multiple countries and languages

Benefits

Comp & perks
  • Incentive Awards tied to your performance
  • Benefits package
  • Opportunities for sponsorship and mentorship
  • Relocation support to London
  • Visa sponsorship
  • Flexible working hours
  • Part-time work available where possible
  • Support for reasonable adjustments
  • Equal opportunity and diversity and inclusion support