Monzo Bank

Head of Group – Commercial Legal

Monzo Bank

full-time

Posted on:

Origin:  • 🇬🇧 United Kingdom

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Salary

💰 £170,000 per year

Job Level

Lead

Tech Stack

Cloud

About the role

  • Act as Group Legal lead for commercial contracts globally, providing legal advice and commercial insights to Monzo entities.
  • Operate as strategic partner to Supplier Operations and cross-functional contracting teams, including Risk & Control.
  • Lead and manage a panel of IT and outsourcing commercial contract experts (currently 9 contractors) supporting all Monzo entities globally.
  • Manage demand into and delivery by the panel, including drafting, review and negotiation of complex, high-value IT, outsourcing, SaaS and technology agreements.
  • Manage panel recruitment, onboarding, work allocation, escalations and billing.
  • Develop and maintain standard contract templates, playbooks and best practices to ensure consistency and speed.
  • Own and develop Contract Lifecycle Management strategy, including embedding use of AI and LLM systems and championing legal technology solutions.
  • Identify and assess legal and commercial risks in contracts and provide pragmatic advice to mitigate those risks.
  • Map key contractual obligations into business processes and controls and drive efficiency and innovation in contracting processes.
  • Deliver insights and metrics on contract flow, costs and progress in embedding automation.
  • Support in-country General Counsels and Head of Technology, Data and Operations Legal on intra-group services, outsourcing and regulatory issues.
  • Work with General Counsel Group Centre to identify/manage legal and regulatory risks relating to commercial contracts, partnerships and outsourcings.
  • Proactively manage relationships with external suppliers and law firms to optimise spend and value while ensuring quality legal support.
  • Lead broader Legal & Board Governance Collective initiatives to grow and develop teams and services.

Requirements

  • Minimum of 10 years post-qualification experience (PQE) in the UK (commercial contracts lawyer).
  • Deep expertise in IT and outsourcing arrangements, software licensing, SaaS and cloud services.
  • Solid knowledge of material outsourcing, operational resilience, data protection (e.g. GDPR), intellectual property and use of AI/LLMs.
  • Experience advising on commercial contracts in multiple jurisdictions, particularly the UK, EU and US (cross-border agreements and data protection implications e.g. GDPR, CCPA).
  • Experience working in-house for a global technology company or technology-led financial services group, or significant private practice experience advising such businesses.
  • Experience leading a commercial contract team and managing highly-skilled contractors.
  • Proven track record of enhancing, modernising and scaling legal processes and systems and embedding technology in the contract lifecycle.
  • Familiarity with contract lifecycle management platforms (ideally Ironclad and Omnea) and experience implementing legal technology solutions.
  • Excellent drafting, negotiation and communication skills; ability to balance legal risk with commercial objectives.
  • Strategic thinker with ability to anticipate challenges and implement mitigating actions.
  • Outstanding interpersonal, stakeholder management and team-player skills, including working with senior execs and Boards.
  • Excellent organisational skills and attention to detail, able to prioritise across multiple projects under tight deadlines.
  • Dynamic, entrepreneurial, proactive and passionate about banking and technology.