As a Project Manager you’ll be responsible for supporting the Senior Project Manager and team to deliver our most complex changes.
You will also be responsible for delivery of your own projects, end to end, from initiation to execution across the entire Operations landscape.
You’ll work closely with teams across Operations and the business, including Product, COps Leaders, our Global Ops teams, Learning and Development and Internal Comms.
Project management of our most complex changes which require co-ordination across many teams across Operations (e.g. implementing new strategies for Operational Domains which involve product and operating model improvements)
Enabling stakeholders to have oversight of upcoming changes and risks being managed, as well as developing, managing and inputting into plans for future changes.
Setting high standards and implementing the right practices to mature how we plan and deliver change across Ops by acting as a role model for change.
Proactively building and maintaining strong partnerships with disciplines across the business, navigating conflicting priorities and setting the bar for creating effortless experiences through every change.
Requirements
You have significant experience managing complex operational and product related projects in a fast paced environment, ideally regulated with a large customer base
You have a deep understanding of programme/project management methodologies.
You have an ability to develop and execute change management strategies, including stakeholder analysis, communication planning, etc.
You have expertise in identifying, assessing, and mitigating risks and issues at a project and programme level.
You have an excellent ability to plan, organise, and prioritise complex workstreams effectively.
You have an ability to track progress, measure impact, and provide clear and concise reports to stakeholders and leadership.
You have strong stakeholder management and communications skills - a proactive relationship builder, able to communicate with different audiences.
You are a self starter with an ability to work both independently and with colleagues across the project team.
You are used to working with Product teams - familiarity with how new products and features are launched and the operational readiness required.
You are data led, knowing how to ask for the right data to test through change.
Benefits
£1,000 learning budget each year to use on books, training courses and conferences.
We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup.
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