Monte Carlo

Senior Commercial Analyst

Monte Carlo

full-time

Posted on:

Location Type: Hybrid

Location: Rio de Janeiro • Brazil

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Job Level

Senior

About the role

  • Responsible for leading projects across all sales channels, with a focus on the customer experience;
  • Create dashboards that include key performance indicators (KPIs) and strategic objectives (OKRs);
  • Identify innovative solutions to address a variety of operational challenges aimed at improving the customer experience;
  • Serve as the primary point of contact for issues related to physical stores;
  • Research and apply market best practices to optimize store operations;
  • Develop and refine operational processes to enhance the customer experience and drive sales across all stores in the network;
  • Use data analysis and performance indicators to ensure processes are executed consistently;
  • Conduct store visits to gain insights into business operations and their impact on the customer experience;
  • Manage the department budget, including incentives, and ensure compliance with the budget cycle;
  • Maintain regular contact with regional managers and store teams to align strategies and objectives.

Requirements

  • Bachelor's degree in Engineering, Business Administration, or a related field;
  • Preferred: 2 years of experience in the role;
  • Advanced Excel and advanced Power BI;
  • Advanced Microsoft Office suite;
  • Strong analytical skills and problem-solving ability;
  • Availability to work in Barra da Tijuca, Rio de Janeiro (Hybrid — up to 2 days remote).
Benefits
  • Meal/food voucher;
  • Transportation voucher;
  • Medical insurance;
  • Dental insurance;
  • Gympass;
  • Happy Day (company perk);
  • Casual Friday;
  • Special discounts on brand products;
  • Discounts at partner universities;
  • Employee discount code;
  • Opportunities for growth.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data analysisperformance indicatorsoperational processesKPIOKRbudget managementadvanced Exceladvanced Power BIMicrosoft Office
Soft Skills
analytical skillsproblem-solvingcustomer experience focuscommunicationleadership
Certifications
Bachelor's degree