Montage Health

Systems Engineer

• Utilize technical background and subject matter expertise to build, enhance, and support assigned applications.
• Serve as a resource in promoting the understanding, integration, and application of information technology in healthcare settings and workflows.
• Develop and maintain an understanding of clinical, technical, and operational workflows to properly optimize assigned applications.
• Provide support to end users while overseeing software implementations, updates, new version releases, and documentation of project issues along with resolutions.
• Develop strategies for change management, system performance improvement, testing, validation, and maintenance of assigned applications.
• Complete testing and workflow validation of assigned applications and modifications before implementation into all environments.
• Guide system users in evaluating their processes to define, simplify, and automate the activities comprising each process.
• Collaborate with end users and vendors to troubleshoot and resolve technical problems.
• Maintain focus on customer service and responsiveness.
• Generate reports and provide excellent communication both written and verbal.
• Follow HIT standard operating procedures, policies, and use organizational standard templates.
• Must be detail-oriented, organized, and effectively lead small projects.
• Participate in on call coverage rotation as assigned.

Systems Analyst I – Clinical Operations