Platform Administrator
Monster
full-time
Posted on:
Location Type: Office
Location: Prague • 🇨🇿 Czech
Visit company websiteJob Level
JuniorMid-Level
About the role
- Day-to-day administration, governance, and optimization of SUSE’s enablement technology stack
- Serve as central/main administrator for Litmos: system setup, roles, groups, permissions, course and learning path creation, certifications, system configuration, billing and subscriptions
- Upload and manage content (SCORM, videos, PDFs, assessments); coordinate with instructional designers and SMEs
- Provide Tier 1 and Tier 2 support to learners, instructors, managers, partners, and customers; create user guides and conduct training/onboarding
- Create, customize, and distribute standard and ad hoc reports for progress, compliance, and training metrics; monitor system usage
- Support integrations and automation (e.g., Dell Boomi, Clarus) and collaborate with IT and SAP Litmos support for escalations
- Administer Highspot: maintain content, govern spots, create Sales Plays, dashboards, reports, and measure content performance
- Maintain Image Relay asset library: upload, tagging, distribution, and resolve API/sync issues with IT
- Evaluate, recommend, and manage additional enablement tools; implement enhancements and plan upgrades
- Support field communications, assist with Field Memos, and monitor enablement inbox when requested
Requirements
- Bachelor’s degree in Education, HR, IT, or a related field (or equivalent experience)
- At least 2 years using Litmos (LMS Administrator experience)
- Strong understanding of eLearning standards (SCORM, API, AICC)
- Proficient in spreadsheets and capable of creating customized reports
- Experience with Litmos, Highspot, Image Relay platforms
- Experience or ability to work with integrations/automation (Dell Boomi, Clarus)
- Familiarity with integrations to Workday, Salesforce, Open edX
- Ability to provide Tier 1 and Tier 2 user and technical support
- Exceptional attention to detail, organization, and documentation skills
- Strong communication and interpersonal skills
- Team player and ability to work with hard customers
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
LMS administrationeLearning standardsSCORMAPIAICCreport creationintegrationsautomation
Soft skills
attention to detailorganizationdocumentationcommunicationinterpersonal skillsteam player