Technical Product Manager – Telecommunication
Monogram Health
full-time
Posted on:
Location Type: Hybrid
Location: Remote • California • United States
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About the role
- Create and maintain the product roadmap, outline the features, enhancements, and updates for the product over time
- Understand pain points of operations team
- Align roadmap to business objectives
- Collaborate with engineers and administrators to define technical solutions, evaluate trade-offs, and ensure that features are feasible to build within given constraints
- Use data analysis to help inform the product roadmap or help resolve ad hoc issues
- Effectively communicate and collaborate with both technical and non-technical stakeholders to ensure a shared understanding of the requirements
- Ensure that the documented requirements are accurate, complete, and aligned with the stakeholders' expectations
- Perform validation testing to ensure features align with intent
- Exhibit excellent time management, organizational, and prioritization skills and an ability to balance and fulfill multiple priorities
- Performs other duties as assigned
Requirements
- BS, BA in Information Technology, Computer Science, Engineering etc. or equivalent work experience
- Prior work experience as a product manager, product owner, business analyst, quality analyst or similar role
- Demonstrated communication and interpersonal skills, with the ability to work effectively in cross-functional teams
- Evidence of problem-solving and critical thinking abilities
- 3+ years of experience with agile methodologies and product development lifecycles
- Experience with healthcare industry preferred
- Prior experience with contact center solutions, service desk or purchasing products preferred
Benefits
- Comprehensive Benefits - Medical, dental, and vision insurance, employee assistance program, employer-paid and voluntary life insurance, disability insurance, plus health and flexible spending accounts
- Financial & Retirement Support – Competitive compensation, 401k with employer match, and financial wellness resources
- Time Off & Leave – Paid holidays, flexible vacation time/PSSL, and paid parental leave
- Wellness & Growth – Work life assistance resources, physical wellness perks, mental health support, employee referral program, and BenefitHub for employee discounts
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data analysisvalidation testingagile methodologiesproduct development lifecycleproduct roadmap managementtechnical solution evaluationfeature documentationrequirements gatheringproblem-solvingcritical thinking
Soft Skills
communication skillsinterpersonal skillsorganizational skillstime managementprioritizationcollaborationcross-functional teamworkstakeholder managementadaptabilityconflict resolution