Monogram Health

Patient Support Specialist

Monogram Health

full-time

Posted on:

Location Type: Remote

Location: Arizona • Tennessee • United States

Visit company website

Explore more

✨ AI Apply
Apply

About the role

  • Assist in managing the health of your panel of patients and proactively track whether your patients are up to date on preventative measures
  • Assist in the facilitation of referrals, prior authorizations, and lab order fulfillment
  • Proactively follow-up with patients regarding logging vitals (BP, BS, weight), symptom assessments, and scheduling needs
  • Aid patients in the fulfillment, initiation and follow-up for prescriptions
  • Help patients and family members understand their chronic conditions and how to prevent further disease progression
  • Ensure that care provided is collaborative and act to engage specialists as needed
  • Assist clinicians as needed
  • Other duties as assigned

Requirements

  • Excellent time management skills and ability to demonstrate high attention to detail
  • Electronic health record (EHR) experience; Athena and Salesforce experience preferred
  • Medical Assistant certification preferred
  • Outstanding communication skills with exceptional listening ability
  • Ability to be flexible and available as needed throughout the workday
  • Exceptional interpersonal skills with the ability to develop trusting, collaborative relationships
  • Desire to help patients live a better, healthier life
Benefits
  • Comprehensive Benefits - Medical, dental, and vision insurance
  • employee assistance program
  • employer-paid and voluntary life insurance
  • disability insurance
  • plus health and flexible spending accounts
  • Competitive compensation
  • 401k with employer match
  • financial wellness resources
  • Paid holidays
  • flexible vacation time/PSSL
  • paid parental leave
  • Work life assistance resources
  • physical wellness perks
  • mental health support
  • employee referral program
  • BenefitHub for employee discounts
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
EHR experiencevital loggingsymptom assessmentsprescription fulfillment
Soft Skills
time managementattention to detailcommunicationlisteningflexibilityinterpersonal skillscollaborative relationships
Certifications
Medical Assistant certification