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Software Engineer II – Backend, Platform & Operations
MoneyfarmSoftware Engineer II responsible for operational reliability and technical escalations in a fintech. Join a cross-functional team at a growing digital wealth manager based in Europe.
Tech Stack
Tools & technologiesAWSDistributed SystemsGrafanaJavaKafkaKotlinKubernetesMicroservicesPrometheusPythonScalaSQL
About the role
Key responsibilities & impact- Investigate and resolve complex technical escalations — application logs, database queries, REST API debugging, integration issues — in collaboration with the Customer Support and Operations teams.
- Design and build internal tools, scripts, and automation workflows that reduce manual support effort and close current monitoring and observability gaps. This includes exploring and integrating AI-assisted workflows and agents to automate ticket triage, accelerate root cause analysis, and reduce resolution time for recurring escalations.
- Improve alerting, dashboards, and runbooks across our stack (Grafana, Kibana, Jaeger, Prometheus). Make failure modes visible before they become incidents.
- Take ownership of critical incidents, coordinate with engineering squads, drive post-mortems, and ensure learnings are captured and acted on.
- Develop deep familiarity with Moneyfarm's architecture across Kubernetes, Kafka, Aurora RDS, and our microservices stack — and contribute to improvement plans.
- Author and maintain technical runbooks and process documentation to enable front-line teams and reduce repeated escalations.
Requirements
What you’ll need- Demonstrated experience in software engineering (backend focus); hands-on capability matters more than years.
- Hybrid working: minimum 2 days/week in office in Milan or Cagliari.
- Strong debugging and troubleshooting skills: comfortable navigating distributed systems, reading logs, and reasoning about failures across service boundaries.
- Solid Python or JVM-based language experience (Scala, Kotlin, Java); scripting proficiency (Bash/Python) is essential.
- Familiarity with observability tooling: Grafana, Kibana, Jaeger or equivalent.
- Experience with SQL and REST API troubleshooting.
- Working knowledge of Kubernetes, Kafka, and AWS is a significant plus.
- Familiarity with CI/CD pipelines (GitLab CI or equivalent) and Git.
- Effective written and spoken English; Italian is a plus.
- A pragmatic, bias-for-action mindset. You treat operational pain as an engineering problem to be solved, not a ticket to be closed.
- **NICE TO HAVE**
- Experience with Scala or functional programming paradigms.
- Exposure to DORA or FCA regulatory contexts in a technical capacity.
- Experience building internal tooling, developer productivity platforms, or AI-assisted automation.
Benefits
Comp & perks- Health Insurance
- Wellness plan
- Fee free investments on Moneyfarm platform
- Career development opportunities
- Training opportunities
- Regular office social events
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
PythonJavaScalaKotlinBashSQLREST APIdebuggingtroubleshootingobservability
Soft Skills
effective communicationpragmatic mindsetproblem-solvingcollaborationownershipdocumentation