Field Service Technician III

Moneris

Field Service Technician at Moneris installing, troubleshooting, and servicing electronic devices at merchant locations. Reporting to Team Lead and working in various cities including Montreal and Quebec City.

Posted 6/4/2026full-timeMontreal • 🇨🇦 CanadaJuniorMid-Level💰 CA$44,000 - CA$60,000 per yearWebsite

About the role

Key responsibilities & impact

Install, diagnose, and maintain a wide range of equipment, including computers, cash registers, point-of-sale systems, printers, digital display systems, cameras and more, and perform cabling work and software updates as required.
Analyze issues, identify root causes and recommend corrective actions, ensuring merchants are satisfied with the resolution.
Build strong relationships with our merchants by demonstrating professionalism at all times.
Keep tools, equipment, company vehicle and work area organized.

Requirements

What you’ll need

Postsecondary education in electronics, information technology or a related field.
Equivalent work experience may be considered in lieu of a diploma.
Minimum of 2 years of experience in field service, technical support, customer service or a related role.
Ability to test and troubleshoot computers, networks and point-of-sale (POS) terminals.
Knowledge of computers, basic network management concepts, the Internet and Microsoft Office (Word and Excel).
Proficiency in both English and French (reading, writing and speaking).
Valid provincial driver’s license.
Ability to work in confined spaces and handle small electrical and hand tools and equipment.
Ability to adapt to variable schedules, including evenings, weekends and holidays (schedules are always communicated in advance).

Benefits

Comp & perks

Comprehensive total compensation program, including bonuses, flexible benefits from day one and a Health Spending Account (HSA) or a Personal Spending Account (PSA), your choice.
Learning and development programs and resources, including unlimited free access to Coursera and a training assistance program.
Holistic approach to wellbeing, including an employee assistance program for you and your family, 24/7 virtual medical care access, wellness events and a supportive workplace culture.
Company-provided vehicle, mobile phone, laptop and industry-specific tools.
Ongoing technical support available to technicians.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

troubleshootingnetwork managementpoint-of-sale systemssoftware updatescabling workcomputer maintenancedigital display systemstechnical supportcustomer serviceelectronics

Soft Skills

professionalismrelationship buildingproblem-solvingadaptabilityorganization

Certifications

valid provincial driver’s license