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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong technical foundation in coding and debugging, with proficiency in JS/TypeScript and REST API debugging. Capable of producing clear documentation and engaging content for developers and merchants while effectively communicating complex concepts.
Highest-signal resume keywords
JS/Typescript BasicsREST API & HTTP DebuggingSQL / Basic Query SkillsGit & GitHubTechnical Writing
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Coding FundamentalsDebuggingAPI ImprovementSmall Code FixesPostmanCurlOpenSearchDynamoDBAutomation ProposalsIntegration Issues
Soft Skills
Strong Written CommunicationEmpathy for UsersSimplifying Complex Concepts
Tools & Technologies
CursorClaude CodeCodex
Industry Keywords
Support TicketsBug ReportsDeveloper CommunityDocumentationRunbooks
Tech Stack
Tools & technologiesDynamoDBJavaScriptNode.jsSQLTypeScript
About the role
Key responsibilities & impact- Investigate Support Tickets: Debug payment failures, integration issues, and account questions from merchants, partners, and internal teams.
- Reproduce & Escalate Bugs: Build minimal repro cases, file clear bug reports, and act as the bridge between merchants/developers using MONEI and our engineering team.
- Ship Small Code Fixes: Own low-risk fixes end-to-end—open PRs, get them reviewed, ship to production.
- Own Developer & Merchant Documentation: Keep our public and internal docs accurate, clear, and AI-friendly based on what you learn from real tickets.
- Write Guides & Tutorials: Publish content that helps developers and merchants integrate MONEI faster.
- Improve APIs, Plugins & Integrations: Surface real customer feedback to engineering to refine API and plugin design.
- Improve Internal Tooling & Runbooks: Spot recurring issues, write/update runbooks, and propose automation to scale support.
- Engage the Developer Community: Help maintain our Twitter/X presence and developer-facing channels.
- Ship Fast with AI: Leverage Cursor, Claude Code, and Codex to move quickly without sacrificing quality.
Requirements
What you’ll need- Technical Foundation: Comfortable reading and writing code.
- JS/TypeScript basics: Enough to read and debug plugin code and small Node.js scripts.
- REST API & HTTP debugging: Comfortable with Postman, curl, HTTP status codes, and tracing API calls.
- Documentation Skills: Clear, concise, engaging technical writing.
- SQL / basic query skills: Able to pick up new query languages (we use OpenSearch and DynamoDB).
- Git & GitHub: Branches, PRs, code review.
- Languages: Native or C1 Spanish + B2+ English.
- Coding Fundamentals: Able to write and debug code without AI assistance.
- Communication: Strong written communication, empathy for users, ability to simplify complex technical concepts for diverse audiences.
Benefits
Comp & perks- Competitive Compensation aligned with your expertise. Paid stipend for interns.
- Flexible Work Format: Full-time, part-time, or UPC-friendly paid internship (~20h/week, hybrid from Barcelona).
- Path to Full-Time: Strong intern performers convert to a full-time role.
- Direct Mentorship from one of our senior engineers.
- AI Tools on Us: Full subscription plus access.
- Remote Flexibility with offices in Málaga and Barcelona.
- Flexible Hours & Generous PTO.
- Dynamic Culture: Small, cross-functional product team obsessed with payments innovation.
