International Key Account Manager – eCommerce

Mondi Group

Key Account Manager driving growth with international eCommerce customers across Europe. Manage strategic accounts and position Mondi as the preferred eCommerce packaging partner.

Posted 6/9/2026full-timeRemote • CzechiaMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Drive growth with international eCommerce customers across Europe
Manage and expand strategic key accounts
Acquire new target customers
Position Mondi as the preferred eCommerce packaging partner
Coordinate all commercial activities to deliver sustainable, profitable growth
Identify and acquire new international eCommerce customers by managing a prioritised pipeline of prospects
Lead the entire business development process from initial outreach through to contract signature
Develop structured account plans with clear volume, margin, share-of-wallet, and innovation targets
Build strong relationships with decision-makers and influencers across all business functions
Lead commercial negotiations, prepare value-driven proposals, maintain a strong sales pipeline with accurate forecasts
Ensure disciplined contract implementation in alignment with Mondi’s pricing strategy and business processes
Serve as the main contact for key accounts by coordinating internal teams
Ensure prompt, solution-focused communication and effective resolution of service issues
Collaborate with technical teams to deliver customised solutions
Oversee successful trials and implementations
Continuously track eCommerce trends, packaging innovations, automation, sustainability requirements, and competitor activities to inform strategy and product development.

Requirements

What you’ll need

5+ years’ experience in Key Account Management / Strategic Sales, ideally in packaging, logistics, eCommerce, or FMCG
Proven track record managing large international key accounts with complex structures and multi-site operations
Strong commercial acumen with experience in new customer acquisition, negotiations, tenders, and long-term contracts
Excellent communication, stakeholder management, and presentation skills
Structured, data-driven, and execution-focused; able to convert opportunities into concrete, measurable results
Comfortable working in an international, matrix environment and leading cross-functional teams without formal authority.

Benefits

Comp & perks

Company car possible
Learning & Development
Remote work flexibility

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Key Account ManagementStrategic SalesCustomer AcquisitionCommercial NegotiationsContract ManagementSales ForecastingData AnalysisBusiness DevelopmentProposal PreparationAccount Planning

Soft Skills

CommunicationStakeholder ManagementPresentation SkillsRelationship BuildingProblem SolvingExecution FocusedStructured ThinkingCross-Functional LeadershipInfluencing SkillsAdaptability