FREE ACCESS
5,000–10,000 jobs/day
See all jobs on JobTailor
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
WFM Support Coordinator
Mondelēz InternationalWFM Support Coordinator at Mondelēz International handling INFOR Time & Attendance system support. Ensuring accurate time tracking, user assistance, and system improvements to enhance compliance and efficiency.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing INFOR Time & Attendance systems, ensuring compliance with company policies while providing exceptional user support. Proficient in data accuracy monitoring, reporting, and documentation creation to enhance user experience.
Highest-signal resume keywords
INFOR Time & AttendanceHRIS ExperienceCustomer Service SkillsData Accuracy MonitoringPayroll Processes Knowledge
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
User Access ManagementSystem ConfigurationTroubleshooting Application IssuesReport GenerationData Analysis
Soft Skills
Strong Communication SkillsProblem-Solving Skills
Tools & Technologies
MS ExcelMS WordTicketing System
Industry Keywords
Labor Law ComplianceTime & Attendance SystemsPayroll ProcessesHuman ResourcesBusiness Administration
About the role
Key responsibilities & impact- Act as the first line of support for INFOR Time & Attendance users (employees, managers, HR, payroll)
- Manage user access, roles, and permissions in compliance with company policies
- Support system configuration (shift patterns, pay rules, leave types, accruals, schedules)
- Monitor integrations between INFOR T&A, Payroll, and HRIS to ensure data accuracy
- Provide timely assistance to end-users via email, ticketing system, or phone
- Create and maintain user documentation, quick reference guides, and FAQs
- Run standard and ad-hoc reports (attendance, overtime, leave balances, compliance metrics)
Requirements
What you’ll need- Bachelor’s degree in Human Resources, Business Administration, Information Systems, or related field (preferred)
- 2+ years of experience with HRIS, payroll, or time & attendance systems
- Hands-on experience with INFOR Time & Attendance (or other INFOR HCM modules) strongly preferred
- Strong customer service and communication skills
- Ability to troubleshoot application issues and provide clear guidance to end-users
- Proficiency in MS Excel, Word, and reporting tools
- Knowledge of payroll processes and labor law compliance (advantageous)
Benefits
Comp & perks- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development