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Product Manager, People Services
Mondelēz InternationalProduct Manager overseeing digital employee experience strategies at Mondelēz International. Collaborating with various teams to enhance operational excellence and customer-focused delivery services.
About the role
Key responsibilities & impact- Work with others to offer suggestions to enhance the experience direction global process workstreams for experiences.
- Develop action plans to ensure that minimum operating standards are met.
- Work with other leads to attain and maintain operational excellence and continuous improvement to ensure customer-focused delivery of services.
- Ensure value delivery by using performance metrics and analysis.
Requirements
What you’ll need- A desire to drive your future and accelerate your career.
- Leading end-to-end process management for your specific discipline.
- Using shared services in a global environment.
- Leading teams, coaching, mentoring and experience managing performance driven by service level agreements and metrics.
- Customer service and managing relationships with demanding customers.
- Communicating effectively, organizational skills, problem solving and multi-tasking.
- Compliance and controls (experience in audits or part of programs where compliance is important).
- Operating effectively in a changing environment and using initiative.
Benefits
Comp & perks- Relocation Support Available? No
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
leadershipcoachingmentoringperformance managementcustomer servicerelationship managementcommunicationorganizational skillsproblem solvingmulti-tasking