eCommerce Manager

Mondelēz International

eCommerce Manager responsible for managing grenade.com performance and daily trading. Focus on revenue growth, conversion, and best-in-class digital customer experiences for Grenade.

Posted 4/15/2026full-timeBirmingham • 🇬🇧 United KingdomMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Own daily and weekly trading performance across revenue, conversion, AOV, and key KPIs.
Identify risks and opportunities, taking decisive action to optimise results.
Partner with Commercial and Finance on promotions, margin impact, and trading strategy.
Lead site merchandising, navigation, content, and product presentation to maximise conversion.
Build and optimise landing pages for campaigns, launches, partnerships, and retention journeys.
Drive AOV through bundles, upsell mechanics, and promotional strategy.
Manage CRO testing and work with development to improve site speed, UX, and overall performance.
Identify and remove friction across the customer journey, working closely with CX.
Execute the trading and campaign calendar end‑to‑end, ensuring strong on‑site delivery.
Own digital execution of product launches, including positioning, messaging, and merchandising.
Align with Paid Media and CRM to maximise traffic value and ensure cohesive journeys.
Support affiliate, partnership, and TikTok Shop activity with strong on‑site execution.
Support loyalty, subscription, personalisation, and lifecycle initiatives to improve retention and customer value.
Collaborate with CRM on lifecycle journeys and campaign alignment.
Own weekly and monthly reporting across key KPIs using GA4, Shopify, and attribution tools.
Provide clear, actionable insights that drive commercial and customer outcomes.
End‑to‑end ownership of commercial, customer, trading, and operational performance across revenue, conversion, basket metrics, customer mix, acquisition efficiency, retention, campaign effectiveness, site accuracy, and testing velocity.

Requirements

What you’ll need

Proven experience managing a DTC eCommerce site (Shopify preferred)
Strong commercial mindset with clear understanding of revenue and margin drivers.
Strong cross-functional alignment driving better outcomes
Experience executing trading calendars and digital campaigns
Confident with analytics tools (GA4, Shopify, attribution platforms)
Experience with CRO, merchandising and landing page optimisation
Strong stakeholder management across Digital, Brand and Commercial teams
Consistent delivery of revenue and AOV growth vs plan
Improved conversion rate through structured optimisation
High-quality execution of campaigns and launches
Clear ownership and accountability of grenade.com performance

Benefits

Comp & perks

Relocation Support Available
Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

CROmerchandisinglanding page optimisationtrading calendarsdigital campaignsanalyticsrevenue growthAOV growthconversion rate optimisationperformance reporting

Soft Skills

commercial mindsetcross-functional alignmentstakeholder managementaccountabilitydecisive actioncollaborationinsight generationcustomer journey optimisationexecution excellencerisk identification