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Tech Stack
Tools & technologiesPythonSQL
About the role
Key responsibilities & impact- Support the implementation of client integrations with Monato’s platform, including APIs and operational workflows.
- Assist clients during sandbox testing, request validation, and go-live processes.
- Analyze integration flows to identify friction points, recurring issues, and opportunities for improvement.
- Troubleshoot API behavior and help diagnose integration-related problems.
- Work closely with Product and Engineering teams to resolve technical blockers.
- Participate in discussions around integration improvements and implementation best practices.
- Contribute to post-mortem analyses for incidents related to integrations.
- Help identify patterns and feedback that can improve product reliability and developer experience.
- Review logs, API requests, and technical documentation to understand and diagnose issues.
- Create and maintain documentation, integration guides, and internal playbooks.
- Ensure information is clear and accessible for both clients and internal stakeholders.
- Continuously improve operational processes around implementations and integrations.
Requirements
What you’ll need- Bachelor's degree in Computer Science, Systems Engineering, Information Technology, or related fields.
- Advanced english (Written & Spoken)
- Basic programming knowledge (Python, SQL, or similar).
- Understanding of APIs and system integrations.
- Ability to read technical documentation and analyze logs.
- Advanced proficiency in Excel or Google Sheets.
- Familiarity with API testing tools such as Postman is a plus.
- REST APIs
- JSON and HTTP Requests
- Python or scripting languages for debugging and automation
- SQL for basic analysis and troubleshooting
- Postman and API testing tools
- Logs and monitoring tools
- Google Sheets / Excel for operational analysis
- Payment flows and fintech infrastructure.
Benefits
Comp & perks- Hands-on experience integrating companies with real financial infrastructure.
- Exposure to APIs, payment flows, and fintech architecture.
- Close collaboration with Product, Engineering, and client teams.
- Direct visibility into how the platform connects with customers and partners.
- The opportunity to influence and improve the implementation experience.
- A high-growth environment where you will learn by building and solving real problems.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
PythonSQLAPIsREST APIsJSONHTTP RequestsAPI testingscripting languagestroubleshootingoperational analysis
Soft Skills
communicationproblem-solvinganalytical skillscollaborationattention to detailadaptabilityclient supportdocumentation skillsprocess improvementfeedback analysis
Certifications
Bachelor's degree in Computer ScienceBachelor's degree in Systems EngineeringBachelor's degree in Information Technology
