Quality and Compliance Manager – Aged Care Services
Monash Health
full-time
Posted on:
Location Type: Office
Location: Heatherton • Australia
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About the role
- Lead and embed robust systems to monitor, evaluate and report on clinical standards of assessment, care and service delivery
- Drive compliance and quality improvement aligned to legislative and accreditation requirements
- Provide expert advice to Operations Managers and senior leaders on risk management, audit outcomes and clinical performance trends
- Oversee audit programs, clinical incident data reporting and clinical review recommendations
- Provide oversight to Quality Partners and support analysis of key clinical indicators
- Strengthen documentation standards, audit readiness and risk mitigation strategies
- Support investigations of critical incidents and adverse events
- Develop and review clinical policies, guidelines and procedures to reflect best practice and regulatory change
- Deliver education, mentoring and support to facility and service leaders to build capability in quality and compliance
Requirements
- Demonstrated leadership experience in quality, safety and risk management within aged care or health services, essential
- Strong knowledge of the Strengthened Aged Care Quality Standards and relevant legislation, essential
- Current AHPRA Registration as a Registered Nurse, essential
- The ability to translate regulatory requirements into practical, sustainable systems
- Exceptional stakeholder engagement skills, with the ability to influence at senior levels
- A passion for continuous improvement and resident-centred care
- Experience with audit programs, clinical data analysis and accreditation processes.
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
clinical data analysisaudit programsrisk managementquality improvementcompliancepolicy developmentincident reportingdocumentation standardsaccreditation processesclinical performance trends
Soft Skills
leadershipstakeholder engagementinfluencementoringeducationcommunicationcapability buildingcontinuous improvementproblem-solvingadverse event investigation
Certifications
AHPRA RegistrationRegistered Nurse