Administration and Research Assistant – Adult Mental Health Services
Monash Health
full-time
Posted on:
Location Type: Office
Location: Dandenong • 🇦🇺 Australia
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Provide essential administrative support while assisting with research and evaluation activities that inform service delivery and quality improvement.
- Working within a collaborative, multidisciplinary environment, you will help advance processes that enhance care and outcomes for individuals requiring forensic mental health support.
- Support the ongoing operation of the program, contributing to the design and implementation of the unit’s processes and pathways (including quality improvement), preparing ethics applications, managing data collection and evaluation, producing documents, and assisting with knowledge transfer and exchange.
Requirements
- Strong research capability, including qualitative and quantitative data collection, data entry, verification, and analysis, with familiarity in research and experimental design
- Combined administrative and research competence, with experience coordinating processes, maintaining accurate records, managing confidential files, and supporting research pathways.
- Well-developed analytical, problem-solving, and evaluation skills, including the ability to manage competing demands and work under pressure.
- High-level organisational skills, covering meeting coordination, minute-taking, diary management, procurement, document preparation, and maintenance of research and clinical databases (e.g., CMI, iPM, Excel).
- Strong communication and interpersonal skills, with regular liaison across operational and clinical teams and the ability to work independently and collaboratively.
- Advanced digital proficiency, including Microsoft Office (Word, Excel, PowerPoint), data analysis software (e.g., SPSS), and the ability to learn new systems as required.
- Reflect Monash Health’s values of integrity, compassion, accountability, respect and excellence.
Benefits
- Research responsibilities: Collect, enter, verify, and analyse qualitative and quantitative data; conduct literature reviews; contribute to document preparation (protocols, reports, ethics and journal submissions, conference papers); and maintain accurate research records and secure databases (CMI, iPM, Excel).
- Administrative responsibilities: Provide operational support through scheduling, diary management, minute-taking, procurement, maintaining office and clinical systems, and coordinating education and training activities.
- Process and program support: Assist in the design, implementation, and maintenance of unit processes, pathways, and administrative systems to ensure efficient program functioning.
- Communication and coordination: Maintain regular communication with clinical and operational leads, support multidisciplinary meetings, and participate in broader administrative, research, and evaluation activities as required.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
research capabilityqualitative data collectionquantitative data collectiondata entrydata verificationdata analysisadministrative competenceprocess coordinationdocument preparationevaluation skills
Soft skills
analytical skillsproblem-solving skillsorganizational skillscommunication skillsinterpersonal skillsability to work independentlyability to work collaborativelyability to manage competing demandsability to work under pressureknowledge transfer