Floating Operations Assistant
Trinity Property Consultants
Assistant Community Manager, HOA
Mon compte
full-time
Posted on:
Location Type: Office
Location: Washington, DC • District of Columbia, Washington • 🇺🇸 United States
Visit company websiteSalary
💰 $73,000 per year
Job Level
Mid-LevelSenior
About the role
- Keep organized and meet all reporting deadlines
- Maintain meticulous records and respond to resident concerns
- Oversee application process and lease accuracy
- Communicate with vendors and contractors; manage bills and insurance
- Assist with rent increase approvals and manage office correspondence
- Participate in Board meetings as required
- Support procurement activities and budget adherence
- Process property invoices and manage rental payments
- Assist the Account Manager as needed
- Foster positive owner/resident relations and implement policies fairly
- Conduct move-in/move-out inspections and supervise routine maintenance
- Handle repair orders and follow up on service requests
- Coordinate bundled in-unit resident services
- Hire, train, and manage on-site staff; conduct orientations and reviews
- Review and approve timesheets and provide ongoing staff training
- Regularly inspect property and oversee repairs and turnovers
- Coordinate contractors for timely turnovers and monitor maintenance
- Develop long-term facility and equipment management plans
- Provide feedback in emergencies, complete incident reports, and maintain on-call system
- Ensure proper reporting of workers' compensation claims
- Prepare team to step in for the Community Manager when needed
Requirements
- CMCA or M100 certification (CMCA designation from CAI preferred)
- High School Diploma required
- College degree preferred
- Strong customer service background
- Excellent written and verbal communication skills
- Possess a driver's license as needed
- Proficiency in Microsoft Office (Outlook, Word, Excel)
- Familiarity with KCM's software and internet usage
- Ability to move throughout the property and manage stairs
- Ability to lift up to 25 pounds for office tasks
Benefits
- Full coverage of manager education, including CAI
- Employer-paid education costs for ongoing training and certification
- Professional development, ongoing training, and mentoring program
- Flexible work arrangements
- Work-from-home options
- Flexible hours
- Open-door policy and supportive work culture
- Emphasis on career growth and advancement opportunities
- Community involvement/charity support
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
property managementreportinglease accuracyprocurementbudget adherenceinvoice processingstaff trainingfacility managementincident reportingworkers' compensation claims
Soft skills
customer servicecommunicationorganizationleadershipproblem-solvinginterpersonal relationstime managementattention to detailteam collaborationadaptability
Certifications
CMCAM100High School DiplomaCollege degree
