Mon compte

Community Manager

Mon compte

full-time

Posted on:

Origin:  • 🇺🇸 United States • Virginia

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Salary

💰 $75,000 - $85,000 per year

Job Level

JuniorMid-Level

About the role

  • Oversee the general operations of the condominium association, including staff and contracted service providers.
  • Communicate regularly with the Board regarding community issues.
  • Enforce the Association's Rules and Regulations as outlined in the governing documents.
  • Prepare or oversee the preparation of notices and meeting packets for all Association and Board meetings in a timely manner.
  • Attend monthly Board Meetings, Annual Meetings, and any Special Meetings as contracted.
  • Prepare RFPs and secure proposals related to day-to-day operations; provide recommendations to the Board.
  • Ensure the accuracy of records for each unit/lot.
  • Assist in preparing the annual budget and updating reserve study projects.
  • Approve all expenditures and seek Board approval for expenditures above the predetermined threshold.
  • Respond to owner inquiries and requests promptly according to company standards.
  • Manage the decision-making process effectively, working towards both short- and long-term objectives for the association.
  • Handle after-hours emergency calls as needed.
  • Serve as primary point of contact for service providers, board members, committee members, and corporate staff.

Requirements

  • Associate Degree or higher.
  • 2+ years of association management experience (Preferred).
  • CMCA, AMS, or PCAM certification (Preferred).
  • Advanced knowledge of Microsoft Office, including Excel and Word.
  • Effective written and verbal communication skills.
  • Action-oriented, results-driven, and enthusiastic.
  • Ability to deliver superior customer service.
  • Knowledge of the community association inspection process.
  • Understanding the role of the association board of directors and effective communication with association members.
  • Proficient in typical business correspondence (grammar, structure, punctuation, spelling, etc.).
  • Proficient in conflict resolution techniques.
  • Ability to foster a positive work culture in line with NRP's values and beliefs.
  • Strong time management and organizational skills.
  • Excellent leadership and people skills.