Sales Operations Manager
Momos
full-time
Posted on:
Location Type: Hybrid
Location: Singapore • Singapore
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About the role
- Partner with Sales Leadership to support sales planning, territory allocation, and quota setting.
- Track and analyze sales performance, pipeline health, and key sales metrics.
- Develop dashboards and reports to provide visibility into sales productivity and results.
- Provide insights and recommendations to improve sales effectiveness and revenue performance.
- Oversee sales commission structures and incentive programs in alignment with company objectives.
- Ensure the accurate preparation and validation of commission reports according to approved compensation plans.
- Collaborate with Finance and HR to ensure timely and accurate commission payouts.
- Maintain documentation of sales incentive plans, commission rules, and calculation frameworks.
- Manage and maintain CRM systems and sales technology platforms to support sales operations.
- Ensure data accuracy, system adoption, and reporting capability across the sales organization.
- Support the implementation and improvement of sales reporting tools and systems.
- Support the preparation of sales forecasts and pipeline analysis.
- Prepare regular reports and performance insights for sales leadership and management.
- Monitor sales trends and highlight risks or opportunities impacting revenue performance.
- Work closely with Sales, Finance, and other internal teams to ensure alignment on sales data, reporting, and operational processes.
- Support operational coordination for sales initiatives and strategic projects
Requirements
- 5+ years of experience in Sales Operations, Commercial Operations, GTM Operations, or similar roles supporting Sales organizations.
- Advanced proficiency in Excel/Google Sheets and CRM >M systems (e.g., Salesforce, HubSpot, Chargebee).
- Experience managing sales commission structures and performance reporting.
- Ability to work cross-functionally with Sales, Finance, and leadership teams.
- Proven ability to identify and resolve operational bottlenecks affecting sales processes and internal workflows.
- Strong analytical and problem-solving skills
- **Nice to Haves**
- 2+ years of leadership experience managing or mentoring Sales Operations or operational support teams.
- Experience working in SaaS, AI, or technology-driven companies with global customers.
- Background in high-growth startup or scale-up environments where operational systems must evolve quickly.
Benefits
- Private medical insurance
- Paid time off and a flexible working culture
- Opportunities for rapid career advancement
- A dynamic and inclusive company culture
- Access to the latest technology and tools for personal development
- Participation in industry conferences and events
- A supportive environment that encourages innovation and creativity
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
sales operationscommercial operationsGTM operationssales performance analysissales forecastingcommission structure managementperformance reportingdata analysisproblem-solvingoperational bottleneck resolution
Soft Skills
cross-functional collaborationanalytical skillsleadershipmentoringcommunicationorganizational skillsstrategic thinkinginsight generationrecommendation developmentrisk identification