Momentum, Inc.

Business Analyst

• Identify, prioritize, and execute continuous improvement projects across agency divisions.
• Develop documentation and training materials for existing and newly designed business processes.
• Analyze internal controls, identify gaps, and recommend remediation strategies.
• Collaborate with technical staff to design or enhance tools and workflows using Excel, SharePoint, Power BI, ServiceNow, KAPS, and Revenue Premier.
• Lead business process reengineering efforts to improve operational efficiency, cost-effectiveness, accuracy, and employee experience.
• Support quality assurance testing and contribute to the design of processes migrating into new applications.
• Prepare and deliver project artifacts, including: Written project proposals with measurable objectives and performance metrics, Comprehensive Standard Operating Procedures (SOPs) for reviewed processes, Final project close-out reports summarizing recommendations, risks, and performance analysis.

Project Manager

• Lead project management efforts for IT and Management Consulting
• Build collaborative relationships with clients, partners, and stakeholders
• Provide project tracking and reporting to ensure project success
• Facilitate meetings and present to executive-level audiences

• Gathering business requirements and mapping workflows
• Engaging with stakeholders to translate business needs into system functionality
• Collaborating with clients to bridge the gap between business needs and technology solutions
• Writing comprehensive business documentation and supporting testing and training processes