Client Success Account Manager

Momentive Software

Account Manager/Customer Success Manager at Momentive Software developing client relationships and promoting software adoption for customer success. Striving for excellent customer service and managing client accounts for revenue growth.

Posted 7/23/2026full-timeGroton • Connecticut • 🇺🇸 United StatesJunior💰 $25 - $27 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong client relationship management and excellent customer service skills while effectively handling multiple priorities. Proficient in Office 365 applications and capable of promoting software adoption and onboarding strategies.

Highest-signal resume keywords

Client Relationship ManagementCustomer Service ExcellenceAnalytical SkillsProblem-Solving SkillsOffice 365 Proficiency

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Ability to Work IndependentlyTime Management

Tools & Technologies

Office 365Salesforce

Industry Keywords

Customer LifecycleSoftware AdoptionRenewal SalesProposals

About the role

Key responsibilities & impact

Develop and maintain strong client relationship throughout the customer lifecycle
Strive for excellent customer service and delivery, ensuring any concerns/complaints are dealt with and responded to promptly
Lessons learned are identified and shared with the relevant teams
Engage with customer to promote software adoption and onboarding strategies
Provides renewal sales quotes and responds to requests for proposals
Manage book of business

Requirements

What you’ll need

Experience: Requires 0 to 2 years of related experience
Bachelors degree or equivalent customer facing experience
Must have excellent analytical and problem-solving skills
Must have the ability to work independently and handle multiple priorities and deadlines simultaneously
Proficient in Office 365 - Microsoft Word, Excel, PowerPoint, Outlook
Demonstrate ability to learn and understand basic office software applications
Salesforce experience is a plus

Benefits

Comp & perks

Medical, Dental & Vision Benefits
401(k) Savings Plan with Company Match
Flexible Planned Paid Time Off
Generous Sick Leave
Inclusive & Welcoming Environment
Purpose-Driven Culture
Work-Life Balance
Commitment to Community Involvement
Employer-Paid Parental Leave
Employer-Paid Short-Term Disability
Remote Work Flexibility