Market Response Representative

Momentive Software

Market Response Representative connecting marketing and sales through inbound and outbound lead management. Empowering customer engagement and supporting sales operations at Momentive.

Posted 7/16/2026full-timeRemote • 🇺🇸 United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in lead qualification, CRM management, and effective communication to support the sales process. Proficient in analyzing prospect data and maintaining accurate records to drive sales success.

Highest-signal resume keywords

Salesforce CRM ManagementLead QualificationCold CallingVerbal CommunicationTime Management

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Lead QualificationCRM ManagementData AnalysisSales Process SupportOutbound Calling

Soft Skills

Excellent CommunicationStrong Work EthicCritical ThinkingActive ListeningProblem-Solving

Tools & Technologies

Salesforce

Industry Keywords

Inside SalesBusiness DevelopmentMarketingCustomer EngagementProspect Data

About the role

Key responsibilities & impact

Respond promptly to inbound leads, web inquiries, and customer requests to ensure timely follow-up.
Qualify prospects to determine fit based on predefined criteria, capturing relevant details, and enriching CRM records.
Route qualified leads and customer inquiries to the appropriate sales or support team members for next steps.
Serve as a trusted resource to prospects by answering initial questions, positioning Momentive’s value, and building interest in the right solution.
Conduct outbound calls and targeted email follow-ups to re-engage warm leads and accelerate them through the funnel.
Capture, maintain, and expand accurate records in Salesforce CRM by logging activities, updating prospect data, and tracking engagement.
Stay current on Momentive’s products, services, and messaging to effectively answer questions and position our solutions.
Support the sales process by preparing leads for smooth handoffs and assisting with early-stage sales cycle tasks.
Analyze and synthesize lead and prospect data from multiple sources to provide insights and recommendations to marketing and sales leadership.
Develop a working knowledge of the end-to-end marketing and sales process to help identify opportunities for continual improvement.

Requirements

What you’ll need

Bachelor’s degree preferred.
1-2 years of inside sales, business development, or marketing experience preferred.
Experience with cold calling is a plus.
1-2 years of experience using Salesforce CRM to manage leads, contacts, and opportunities.
A professional phone presence and excellent verbal and written communication skills.
Strong work ethic, personal accountability, and the ability to thrive in a fast-paced environment.
Excellent time management skills and the ability to prioritize effectively.
A desire for continuous learning and self-improvement.
Strong critical thinking, active listening, and problem-solving skills.

Benefits

Comp & perks

Medical, Dental & Vision Benefits
401(k) Savings Plan with Company Match
Flexible Planned Paid Time Off
Generous Sick Leave
Inclusive & Welcoming Environment
Purpose-Driven Culture
Work-Life Balance
Commitment to Community Involvement
Employer-Paid Parental Leave
Employer-Paid Short-Term Disability
Remote Work Flexibility