Care Navigation Program Manager

Mom's Meals | A Purfoods Company

Manages Care Navigation program, ensuring efficiency and onboarding for health plan partners. Includes relationship management and oversight of internal procedures in a remote capacity.

Posted 5/29/2026full-timeRemote • New York • 🇺🇸 United StatesJuniorMid-Level💰 $79,386 - $100,000 per yearWebsite

About the role

Key responsibilities & impact

Overseeing the Care Navigation program, ensuring existing programs operate efficiently and new programs are successfully implemented and onboarded.
Managing relationships with health plan partners and overseeing internal policies, procedures, workflows, and teams conducting care navigation activities.
Providing telephonic care navigation services to individuals receiving services through various programs including: 1115 waiver programs, ILOS & VAB programs during implementation and onboarding periods.
Reporting to the Director of Intake.
Occasional travel to offices in Iowa and New York may be required.
Ensuring care navigation services meet professional standards, organizational policies, and industry best practices.

Requirements

What you’ll need

Master's degree in Social Work
Active, unrestricted licensure as a Licensed Clinical Social Worker (LCSW), Licensed Independent Social Worker (LISW), Licensed Mental Health Counselor (LMHC) or equivalent independent clinical social work license in the applicable state of residence
Minimum of two (2) years of experience in care management, care coordination, managed care, or a related healthcare setting
Experience working with individuals experiencing food insecurity, substance use disorders, behavioral health needs, homelessness, and/or transition from incarceration or institutional settings
Experience building processes, workflows, or programs
Prior supervisory or team leadership experience. Particularly, leading through change or ambiguity
Ability to both capture and analyze data
Excellent written, verbal, and interpersonal communication skills
Strong organizational skills with the ability to manage multiple priorities simultaneously
Proficiency with Microsoft Excel and other standard office technology platforms
Exceptional attention to detail and ability to prioritize competing tasks and projects effectively
Ability to work independently with minimal supervision while exercising sound professional judgment
Ability to routinely use standard office equipment and technology, including laptop computers and smartphones

Benefits

Comp & perks

PTO, holiday pay and holiday of choice
401(k) match
Life insurance
Short-term disability
Health, dental and vision insurance
Maternity/paternity leave
Health savings account (HSA)
Flex spending accounts (FSA) – health and dependent

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

care managementcare coordinationdata analysisprocess buildingworkflow developmentprogram implementationtelephonic care navigationsubstance use disorder experiencebehavioral health experiencefood insecurity experience

Soft Skills

leadershipcommunicationorganizational skillsattention to detailindependent workprofessional judgmentability to manage multiple prioritiesteam leadershipadaptabilityinterpersonal skills

Certifications

Master's degree in Social WorkLicensed Clinical Social Worker (LCSW)Licensed Independent Social Worker (LISW)Licensed Mental Health Counselor (LMHC)