Senior Product Delivery Manager – Onboarding

Mollie

Customer Identification and Verification PM shaping KYC onboarding flow for Mollie's expansion into new markets. Managing vendor relationships and driving compliance in financial onboarding efforts.

Posted 7/3/2026full-timeMilan • 🇮🇹 ItalySeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in KYC and identity verification processes, with a strong ability to manage vendor relationships and navigate complex regulatory environments across multiple markets. Proven track record in optimizing conversion funnels through data-driven experimentation and cross-functional collaboration.

Highest-signal resume keywords

KYC ManagementIdentity VerificationVendor Relationship ManagementConversion Funnel OptimizationCross-Functional Collaboration

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

KYCKYBIdentity VerificationRegulated Financial OnboardingMarketplace OnboardingFraud and Risk ManagementExperiment DesignPerformance ManagementContract NegotiationData Analysis

Soft Skills

Independent OperationCross-Functional AlignmentCommunication

Certifications & Qualifications

PM IISenior PM

Industry Keywords

ComplianceRegulatory RequirementsOnboarding JourneyCommercial Accountability

About the role

Key responsibilities & impact

Own the KYC layer of our onboarding journey, determining activation metrics for merchants
Shape how Mollie enters new markets with compliant, locally adapted KYC flows
Manage an ecosystem of over 10 identity verification and compliance vendors
Drive a structured experimentation strategy across various platforms
Contribute to onboarding workstream for GC integration, representing the CIV team

Requirements

What you’ll need

Hands-on experience with KYC, KYB, identity verification, or regulated financial onboarding, or strong adjacent experience in areas like marketplace onboarding, fraud and risk, or compliance-adjacent product work
A track record of owning conversion funnels: you know how to diagnose drop-off, design experiments, and ship iterative improvements that move the needle
Experience managing external vendor or supplier relationships with real commercial accountability, including contract negotiations, renewals, and performance management
Comfort operating across multiple markets with varying regulatory requirements, without needing heavy guidance to navigate the complexity
PM II or Senior PM level: you operate independently, represent your domain in senior forums, and drive cross-functional alignment across Engineering, Design, Legal, Compliance, Risk, and Commercial

Benefits

Comp & perks

Regular feedback and performance reviews
Fair and transparent salary reviews
Opportunities to develop skills
Flexible work environment