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Mollie

Senior Product Delivery Manager – Onboarding

Mollie

Customer Identification and Verification PM shaping KYC onboarding flow for Mollie's expansion into new markets. Managing vendor relationships and driving compliance in financial onboarding efforts.

Posted 7/3/2026full-timeMilan • 🇮🇹 ItalySeniorWebsite

About the role

Key responsibilities & impact
  • Own the KYC layer of our onboarding journey, determining activation metrics for merchants
  • Shape how Mollie enters new markets with compliant, locally adapted KYC flows
  • Manage an ecosystem of over 10 identity verification and compliance vendors
  • Drive a structured experimentation strategy across various platforms
  • Contribute to onboarding workstream for GC integration, representing the CIV team

Requirements

What you’ll need
  • Hands-on experience with KYC, KYB, identity verification, or regulated financial onboarding, or strong adjacent experience in areas like marketplace onboarding, fraud and risk, or compliance-adjacent product work
  • A track record of owning conversion funnels: you know how to diagnose drop-off, design experiments, and ship iterative improvements that move the needle
  • Experience managing external vendor or supplier relationships with real commercial accountability, including contract negotiations, renewals, and performance management
  • Comfort operating across multiple markets with varying regulatory requirements, without needing heavy guidance to navigate the complexity
  • PM II or Senior PM level: you operate independently, represent your domain in senior forums, and drive cross-functional alignment across Engineering, Design, Legal, Compliance, Risk, and Commercial

Benefits

Comp & perks
  • Regular feedback and performance reviews
  • Fair and transparent salary reviews
  • Opportunities to develop skills
  • Flexible work environment

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
KYCKYBIdentity VerificationRegulated Financial OnboardingMarketplace OnboardingFraud and Risk ManagementExperiment DesignPerformance ManagementContract NegotiationData Analysis
Soft Skills
Independent OperationCross-Functional AlignmentCommunication
Certifications
PM IISenior PM