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QA Analyst – Salesforce, Mid-level
Mollica ITSalesforce QA role focusing on testing and quality assurance in innovative projects at Mollica IT. Requires collaboration with development teams in an Agile environment.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in quality assurance with a focus on Salesforce solutions, including test case development, defect management, and data verification. Proficient in Agile methodologies and effective collaboration with cross-functional teams to ensure high-quality deliverables.
Highest-signal resume keywords
Quality Assurance ExperienceSalesforce Testing PrinciplesAgile/Scrum EnvironmentDefect ManagementSalesforce Administrator Certification
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Test Case DevelopmentManual TestingAutomated TestingRegression TestingPerformance TestingEnd-to-End Integration TestingData VerificationProcess ImprovementUser Acceptance TestingAnalytical Skills
Soft Skills
Problem-Solving SkillsCommunication SkillsCollaboration Skills
Tools & Technologies
SalesforceSalesforce SalesSalesforce Service
Certifications & Qualifications
Salesforce Administrator CertificationSalesforce Agentforce Specialist Certification
Industry Keywords
Agile MethodologiesTest PlansDefect ReportingData IntegrityFunctional Specifications
About the role
Key responsibilities & impact- Test case development: Create detailed test plans and test cases based on business requirements and functional specifications;
- Test execution: Perform manual and automated testing, including regression, performance, and end-to-end integration tests with other systems;
- Defect management: Identify, document, and report defects to the development team, and re-test after fixes are implemented;
- Collaboration: Work closely with developers, business analysts, and project managers in an Agile/Scrum environment to ensure quality standards are met;
- UAT support: Participate in User Acceptance Testing to validate that the solution meets business requirements from the end-user perspective;
- Process improvement: Contribute to improving the overall quality of Salesforce solutions and related processes;
- Data verification: Verify data integrity during migration and integration processes;
- Other routine tasks within the area.
Requirements
What you’ll need- Experience in quality assurance, with solid knowledge of testing principles in Salesforce;
- Understanding of the architecture, data model, and security model of Salesforce Sales and Service;
- Strong analytical and problem-solving skills;
- Excellent communication and collaboration skills;
- Experience working in an Agile environment is desirable;
- Required: Bachelor's degree in an exact sciences field, or a bachelor's degree in any field combined with a postgraduate course (specialization, master's, or doctoral coursework) of 360 hours in Information Technology;
- Desirable: Salesforce Administrator certification;
- Salesforce Agentforce Specialist certification;
- Language: Advanced conversational English (There will be an interview stage in this language).
Benefits
Comp & perks- Medical insurance for employees and dependents with national coverage (Bradesco or Unimed);
- Dental insurance with national coverage;
- Meal or food allowance (employee choice);
- Childcare assistance;
- Life insurance for employees and dependents;
- Gympass for employees and dependents;
- EAP (Employee Assistance Program) offering: Financial assistance, Legal assistance, Social assistance, Psychological support (24/7);
- Discounts and special tuition rates with partner universities (Mackenzie, SENAC, FIA, FIAP, BBS Business School) and language schools (CNA, Cultura Inglesa, Wizard, CCAA, Indeed);
- Discounts on banking packages and preferential rates with Itaú and Bradesco;
- Payroll-deductible loan option, with repayment directly from salary;
- Reimbursement program for certain external certifications;
- Training: TCS provides training and development platforms, both remote and in-person, covering soft skills, technologies and domains across more than 15,000 topics;
- Length-of-service awards: TCS recognizes employees' commitment and loyalty with awards at 3, 5, and 10 years, and every 5 years thereafter;
- Employee referral bonus for successful hires;
- TCS Fit4life - Program to encourage physical exercise for employees, including scheduled online functional training;
- International experience: Depending on skills and business needs, you may be eligible for vacancies abroad (within and outside Latin America);
- And more.