ServiceNow Developer – Senior

Mollica IT

Senior ServiceNow Developer configuring and customizing solutions on the ServiceNow platform for various business requirements. Collaborating with teams to enhance operational efficiency through integrated solutions.

Posted 6/16/2026full-timeRemote • 🇧🇷 BrazilSeniorWebsite

Tech Stack

Tools & technologies

ServiceNow

About the role

Key responsibilities & impact

Develop, configure, and customize solutions on the ServiceNow platform according to business requirements and platform best practices;
Participate in the implementation, integration, and maintenance of ServiceNow modules and applications;
Collaborate with technical teams and business stakeholders to elicit and detail requirements;
Develop and maintain integrations, automation workflows, and enhancements that improve operational efficiency;
Perform testing, fixes, and validations to ensure the quality, stability, and performance of delivered solutions;
Support incident, problem, and request resolution related to the ServiceNow platform;
Ensure solutions comply with development, security, governance, and configuration management standards;
Contribute to continuous improvement of processes, the platform, and agile development practices;

Requirements

What you’ll need

Proven experience as a ServiceNow Implementer, Solutions Architect, or Technical Architect;
Advanced knowledge of one or more products in the ServiceNow platform;
ServiceNow Certified Technical Architect (CTA) certification or equivalent;
Experience in software development, project delivery, and agile methodologies;
Experience in IT operations management, process automation, and continuous improvement of operational productivity;
Knowledge of governance, compliance, risk management, and configuration management;
Analytical skills to identify trends, evaluate results, and solve complex problems;
Excellent communication, presentation, and collaboration skills with multidisciplinary and global teams;
Customer-oriented profile, able to operate in dynamic environments and manage multiple priorities simultaneously;
Required: Bachelor's degree in Information Technology, Computer Science, Engineering, or related fields;
Preferred: Experience in business process design and optimization;
Experience in enterprise architecture, digital transformation, and global projects using ServiceNow.

Benefits

Comp & perks

Health insurance for employees and dependents with national coverage (Bradesco or Unimed);
Dental insurance with national coverage;
Meal allowance or food allowance (employee's choice);
Childcare allowance;
Life insurance for employees and dependents;
Gympass for employees and dependents;
EAP (Employee Assistance Program) offering Financial Assistance, Legal Assistance, Social Assistance, and Psychological Support (24/7);
Discounts and special rates at partner universities (Mackenzie, SENAC, FIA, FIAP, and BBS Business School) and language schools (CNA, Cultura Inglesa, Wizard, CCAA, Indeed);
Discounts on fee packages and special rates with Itaú and Bradesco banks;
Payroll-deductible loan option with salary-based repayment;
Reimbursement program for certain external certifications;
Training: Company provides online and in-person training and development platform covering soft skills, technologies, and domains across more than 15,000 topics;
Longevity awards: The company recognizes employees for commitment and loyalty at milestones (3, 5, and 10 years, and every 5 years thereafter);
Employee referral bonus for successful hires;
Fit4Life program to promote physical exercise among employees, offering online functional training sessions;
International opportunities: Depending on skills and business needs, you may be eligible to apply for positions abroad (within and outside Latin America);

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

ServiceNowsoftware developmentprocess automationintegrationagile methodologiesincident managementproblem managementconfiguration managementtestingenhancements

Soft Skills

analytical skillscommunication skillspresentation skillscollaboration skillscustomer-orientedproblem-solvingability to manage multiple prioritiescontinuous improvement mindsetteamworkadaptability

Certifications

ServiceNow Certified Technical ArchitectBachelor's degree in Information TechnologyBachelor's degree in Computer ScienceBachelor's degree in Engineering