ServiceNow Developer – Senior

Mollica IT

Senior ServiceNow Developer configuring and customizing solutions on the ServiceNow platform for various business requirements. Collaborating with teams to enhance operational efficiency through integrated solutions.

Posted 6/16/2026full-timeRemote • 🇧🇷 BrazilSeniorWebsite

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

ServiceNowsoftware developmentprocess automationintegrationagile methodologiesincident managementproblem managementconfiguration managementtestingenhancements

Soft Skills

analytical skillscommunication skillspresentation skillscollaboration skillscustomer-orientedproblem-solvingability to manage multiple prioritiescontinuous improvement mindsetteamworkadaptability

Tools & Technologies

ServiceNow platformautomation workflowsIT operations managementgovernance toolsrisk management toolsconfiguration management toolsdigital transformation toolsenterprise architecture frameworksproject delivery toolsbusiness process design tools

Certifications & Qualifications

ServiceNow Certified Technical ArchitectBachelor's degree in Information TechnologyBachelor's degree in Computer ScienceBachelor's degree in Engineering

Industry Keywords

IT operations managementprocess automationcontinuous improvementgovernancecompliancerisk managementconfiguration managementbusiness process designdigital transformationglobal projects

Tech Stack

Tools & technologies

ServiceNow

About the role

Key responsibilities & impact

Develop, configure, and customize solutions on the ServiceNow platform according to business requirements and platform best practices;
Participate in the implementation, integration, and maintenance of ServiceNow modules and applications;
Collaborate with technical teams and business stakeholders to elicit and detail requirements;
Develop and maintain integrations, automation workflows, and enhancements that improve operational efficiency;
Perform testing, fixes, and validations to ensure the quality, stability, and performance of delivered solutions;
Support incident, problem, and request resolution related to the ServiceNow platform;
Ensure solutions comply with development, security, governance, and configuration management standards;
Contribute to continuous improvement of processes, the platform, and agile development practices;

Requirements

What you’ll need

Proven experience as a ServiceNow Implementer, Solutions Architect, or Technical Architect;
Advanced knowledge of one or more products in the ServiceNow platform;
ServiceNow Certified Technical Architect (CTA) certification or equivalent;
Experience in software development, project delivery, and agile methodologies;
Experience in IT operations management, process automation, and continuous improvement of operational productivity;
Knowledge of governance, compliance, risk management, and configuration management;
Analytical skills to identify trends, evaluate results, and solve complex problems;
Excellent communication, presentation, and collaboration skills with multidisciplinary and global teams;
Customer-oriented profile, able to operate in dynamic environments and manage multiple priorities simultaneously;
Required: Bachelor's degree in Information Technology, Computer Science, Engineering, or related fields;
Preferred: Experience in business process design and optimization;
Experience in enterprise architecture, digital transformation, and global projects using ServiceNow.

Benefits

Comp & perks

Health insurance for employees and dependents with national coverage (Bradesco or Unimed);
Dental insurance with national coverage;
Meal allowance or food allowance (employee's choice);
Childcare allowance;
Life insurance for employees and dependents;
Gympass for employees and dependents;
EAP (Employee Assistance Program) offering Financial Assistance, Legal Assistance, Social Assistance, and Psychological Support (24/7);
Discounts and special rates at partner universities (Mackenzie, SENAC, FIA, FIAP, and BBS Business School) and language schools (CNA, Cultura Inglesa, Wizard, CCAA, Indeed);
Discounts on fee packages and special rates with Itaú and Bradesco banks;
Payroll-deductible loan option with salary-based repayment;
Reimbursement program for certain external certifications;
Training: Company provides online and in-person training and development platform covering soft skills, technologies, and domains across more than 15,000 topics;
Longevity awards: The company recognizes employees for commitment and loyalty at milestones (3, 5, and 10 years, and every 5 years thereafter);
Employee referral bonus for successful hires;
Fit4Life program to promote physical exercise among employees, offering online functional training sessions;
International opportunities: Depending on skills and business needs, you may be eligible to apply for positions abroad (within and outside Latin America);