Arquiteta ServiceNow
Mollica IT
AngularAWSAzureETLGoogle Cloud PlatformITSMJavaScriptPMPServiceNowSOAPSQL
Test Lead – ServiceNow
Mollica IT
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇧🇷 Brazil
Visit company websiteJob Level
Senior
Tech Stack
ITSMSDLCServiceNow
About the role
- Develop and execute comprehensive test plans and test cases (ATF) for ServiceNow applications, ensuring adequate coverage of all modules and functionalities
- Collaborate with cross-functional teams to gather requirements and define testing objectives
- Conduct various types of testing, including functional, integration, regression, and performance tests
- Identify, document, and track defects, working closely with developers to resolve them
- Create and maintain test data and environments
- Lead a team of testers, providing support and mentoring to junior professionals when needed
- Work with the applications team and/or the client to resolve issues identified during testing
- Analyze testing requirements, design and execute corresponding test cases
- Stay up to date with industry trends and best practices in automated testing with ServiceNow ATF
- Other routine duties as required.
Requirements
- Hands-on experience with configuration, maintenance, and ATF testing on the ServiceNow platform
- Basic knowledge of ServiceNow development (ACLs, Business Rules, Client Scripts, UI Policies, etc.)
- Familiarity with integration and continuous deployment tools (CI/CD)
- Micro ATF ServiceNow certification
- Solid knowledge of ServiceNow ATF
- Experience testing Service Catalog, Integration Hub, Flow Designer, and integrations in general
- Strong understanding of ITSM (IT Service Management) processes
- Broad knowledge of ServiceNow platform modules such as ITSM, ITOM, HRSD, S2P, WSD, and others
- Proficiency in creating ATF test plans, cases, and scripts
- Experience with automated testing tools and frameworks based on ServiceNow ATF
- Solid understanding of the software development lifecycle (SDLC) and agile methodologies
- Excellent analytical and problem-solving skills
- Strong communication and teamwork skills
- Required: Bachelor’s degree in Computer Science, Engineering, or a related field
- Language: Advanced conversational English
Benefits
- Health insurance
- Dental plan
- Life insurance
- Commuter allowance (transportation)
- Meal voucher / Food allowance
- Childcare assistance
- Gympass
- Cares – 24/7 toll-free support channel offering psychological, legal, social, and financial assistance
- Partnership with SESC
- Certification reimbursement
- Free learning portal – online courses and live training
- Opportunity for international experience
- Partnerships with universities and language schools
- "Bring Your Buddy" program – referral bonus for talent recommendations
- Gems – performance recognition program
- Xcelerate – free career mentorship platform
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
ATF testingServiceNow developmentfunctional testingintegration testingregression testingperformance testingtest planstest casesautomated testing toolsSDLC
Soft skills
analytical skillsproblem-solving skillscommunication skillsteamwork skillsleadershipmentoring
Certifications
Micro ATF ServiceNow certification
