Mojo Mortgages

Senior Product Manager

Mojo Mortgages

full-time

Posted on:

Location Type: Remote

Location: United Kingdom

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Salary

💰 £65,000 - £85,000 per year

Job Level

Senior

About the role

  • Lead the end-to-end lifecycle of innovative products focusing on delivering solutions that simplify the mortgage process for our customers and internal teams.
  • Develop and execute a product strategy that aligns with Mojo Mortgages' mission to disrupt the UK mortgage market, leveraging insights from customer feedback, market analysis, and data-driven decision-making.
  • Conduct rapid and effective user and process discovery, shadowing team members, listening to calls and digging into the data to de-risk complexity and ensure we execute on solutions that solve the right problems.
  • Collaborate with a multidisciplinary team, ensuring alignment and driving efforts towards common goals, whilst maintaining a fast-paced delivery cadence that meets the high-growth demands of our business.
  • Act as the voice of the user, leveraging both quantitative data and human intuition to make decisions. Ensuring that our commercial goals never come at the expense of a great customer outcome.
  • Collaborate with internal teams to leverage their mortgage expertise to help develop and test AI and automation based solutions before supporting with training, roll out and adoption of those tools through cultural engagement and evangelism.

Requirements

  • A proven track record in product management, with experience leading complex products from concept to value realisation (not just delivery) in a tech driven environment.
  • A collaborative spirit, thriving in cross-functional teams and environments, and skilled at building relationships across all levels of the organisation.
  • Commercial fluency, with a comfort in building models to estimate impact. Talking in terms of Cost to Serve, Conversion and Customer Value moving beyond User Story Points or Velocity.
  • A deep rooted curiosity to discover, test, and learn. Data fluent and comfortable digging into the numbers to find the killer insight rather than relying entirely on analysts.
  • A keen interest in Tech & AI, with experience or a general understanding of how AI, machine learning, and automation can be applied pragmatically to solve operational problems.
  • Strategic resilience, with the ability to navigate ambiguity and make tough decisions under pressure. Capable of effortlessly zooming out to the big picture before moving back in to the technical detail
  • Exceptional leadership and communication skills, capable of motivating a team, influencing stakeholders, and articulating product visions and strategies compellingly.
  • A customer-centric approach, with a deep understanding of user needs and behaviours, and the ability to translate these insights into product features and improvements.
Benefits
  • Fully remote – Work from anywhere in the UK
  • £65,000–£85,000 basic salary
  • 25 days holiday + bank holidays – Time to rest, recharge, and come back swinging
  • Half day off for your birthday & moving house day – Because life happens
  • Personal development – From courses to coaching, we invest in your growth
  • Wellbeing support – Mental health resources, wellness perks, subsidised private medical insurance, plus Critical Illness cover & Death in Service cover
  • Enhanced family leave – Maternity, Paternity, and Adoption pay
  • Good vibes – Regular (virtual) hangouts and fun stuff to keep us connected
  • In-person social events – Summer Socials and a Christmas Party!
  • Career progression – We’re growing fast, and we bring our people along with us

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
product managementdata-driven decision-makinguser discoveryAI solutionsautomationmarket analysisimpact estimation modelsmachine learningoperational problem solvingcustomer value analysis
Soft skills
collaborationrelationship buildingcommercial fluencycuriositystrategic resilienceleadershipcommunicationcustomer-centric approachinfluencing stakeholdersmotivating teams