Showroom Sales Specialist
Mohawk Industries
full-time
Posted on:
Location Type: Office
Location: Charleston • South Carolina • United States
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About the role
- Provides interior design advice and product expertise, facilitates tile and stone selection, and project development/support, ensuring the completion of selection/sales for all customers.
- Uses the showroom as a selling tool to drive specifications, sales, and brand awareness.
- Logs all client showroom visits, contact information, and detailed customer preference and selection notes in CMT.
- Effectively communicates with customers and internal team members to follow the lead and ensure tracking/follow-up and sales closure.
- Reports sales closures monthly.
- Prospects for new business with an emphasis on Custom Builders and Residential Designers.
- Makes outside sales calls as needed and follows up on leads to grow and drive business.
- Maintains showroom samples and merchandising, including ordering, receiving, and maintaining models and displays.
- Ships customer examples as needed to drive sales.
- Plans and hosts showroom tours and small and large events for industry trade to drive customer sales.
- Attends outside trade events to develop industry relationships and build brand awareness.
- Evening and weekend hours are required.
Requirements
- Four-year degree in a related field, or four years of related experience, or a combination of a two-year degree with two years of related experience.
- Design/sketching/reading blueprints/Auto-CAD a plus/color coordination/interior design trends/customer buying habits/creative thinking.
- Computer skills – MS Office, MS Word, Excel, and PowerPoint – Customer management tools a plus.
- Excellent oral, written, listening, and interpersonal communication skills necessary to effectively interact with customers, team members, management, and other internal and external customers.
Benefits
- Company Match on 401k
- Employee Purchase Discount
- Tuition Reimbursement
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
interior designtile selectionstone selectionproject developmentdesign sketchingreading blueprintscolor coordinationcustomer buying habitscreative thinkingsales closure
Soft Skills
communicationinterpersonal skillsteam collaborationcustomer interactionprospectingevent planningrelationship buildingfollow-uplistening skillssales skills