Showroom Sales Specialist
Mohawk Industries
full-time
Posted on:
Location Type: Office
Location: Phoenix • Arizona • United States
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About the role
- Provides interior design advice and product expertise, facilitates tile and stone selection, and project development/support, ensuring the completion of selection/sales for all customers.
- Where applicable, utilizing Auto-CAD Project Management.
- Logs all client showroom visits, contact information, and detailed customer preference and selection notes in CMT.
- Effectively communicates with customers and internal team members to follow the lead and ensure tracking/follow-up and sales closure.
- Reports sales closures monthly.
- Prospects for new business with an emphasis on Custom Builders and Residential Designers.
- Makes outside sales calls as needed and follows up on leads to grow and drive business.
- Maintains showroom samples and merchandising, including ordering, receiving, and maintaining models and displays.
- Ships customer examples as needed to drive sales.
- Maintains contact with suppliers/locally sourced vendors to keep current on design and product offerings and complies with Marketings standards for proper showroom merchandising, including new product launches and drops.
- Plans and hosts showroom tours and small and large events for industry trade to drive customer sales.
- Attends outside trade events to develop industry relationships and build brand awareness.
Requirements
- A four-year degree in a related field, four years of related experience, or a combination of a two-year degree with two years of related experience.
- Sales/Customer engagement/Customer service
- Design/sketching/reading blueprints/Auto-CAD a plus/color coordination/interior design trends/customer buying habits/creative thinking.
- Computer skills MS Office, MS Word, Excel, and PowerPoint Customer management tools a plus.
- Excellent oral, written, listening, and interpersonal communication skills are necessary to effectively interact with customers, team members, management, and other internal and external customers to build positive interpersonal relationships with various business partners.
Benefits
- Company Match on 401k
- Employee Purchase Discount
- Tuition Reimbursement
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
interior designtile selectionstone selectionproject managementAuto-CADdesign sketchingreading blueprintscolor coordinationcustomer buying habitscreative thinking
Soft Skills
communicationcustomer engagementcustomer serviceinterpersonal skillssales closurerelationship buildingteam collaborationevent planningprospectingfollow-up