Showroom Sales Specialist
Mohawk Industries
full-time
Posted on:
Location Type: Office
Location: Plymouth Meeting • Pennsylvania • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Provides interior design advice and product expertise, facilitates tile and stone selection, and project development/support, ensuring the completion of selection/sales for all customers.
- Uses the showroom as a selling tool to drive specifications, sales, and brand awareness.
- Logs all client showroom visits, contact information, and detailed customer preference and selection notes in CMT.
- Effectively communicates with customers and internal team members to follow the lead and ensure tracking/follow-up and sales closure.
- Reports sales closures monthly.
- Prospects for new business with an emphasis on Custom Builders and Residential Designers.
- Makes outside sales calls as needed and follows up on leads to grow and drive business.
- Maintains showroom samples and merchandising, including ordering, receiving, and maintaining models and displays.
- Plans and hosts showroom tours and small and large events for industry trade to drive customer sales.
- Attends outside trade events to develop industry relationships and build brand awareness.
Requirements
- Requires Four-year degree in a related field, or four years of related experience, or a combination of a two-year degree with two years of related experience.
- Competencies: Sales/Customer engagement/Customer service
- Design/sketching/reading blueprints/Auto-CAD a plus/color coordination/interior design trends/customer buying habits/creative thinking.
- Ability to approach unfamiliar situations and conceptualize innovative and imaginative solutions.
- Computer skills – MS Office, MS Word, Excel, and PowerPoint – Customer management tools a plus.
- Excellent oral, written, listening, and interpersonal communication skills necessary to effectively interact with customers, team members, management, and other internal and external customers.
Benefits
- Company Match on 401k
- Employee Purchase Discount
- Tuition Reimbursement
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
interior designtile selectionstone selectionproject developmentsales closuredesignsketchingreading blueprintsAuto-CADcolor coordination
Soft skills
customer engagementcustomer servicecreative thinkingcommunicationinterpersonal skillsproblem-solvingrelationship buildingsales prospectingevent planningteam collaboration