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Import Transportation Coordinator
Mohawk GlobalImport Transportation Coordinator managing international air and ocean import shipments for customers in logistics company. Ensuring operational excellence and proactive problem-solving in freight forwarding.
Posted 7/18/2026full-timeSyracuse • New York • 🇺🇸 United StatesMid-LevelSenior💰 $55,000 - $65,000 per yearWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing international transportation logistics, including air and ocean import shipments, while ensuring compliance with operational standards and enhancing customer satisfaction through effective communication and problem resolution.
Highest-signal resume keywords
International Transportation CoordinationCustomer Service ExcellenceShipment Documentation ManagementOperational ComplianceLogistics Problem Solving
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
CargoWiseShipment DocumentationCustoms Clearance CoordinationBilling AuditsP&L ReconciliationCost Efficiency AnalysisOperational Data ManagementInternational Freight ForwardingLogistics OperationsSupply Chain Management
Soft Skills
Organizational SkillsCommunication SkillsProactive Problem SolvingTeam MentorshipCustomer Relationship Management
Industry Keywords
Freight ForwardingLogisticsSupply Chain OperationsTransportation SolutionsService StandardsOperational ProceduresContinuous ImprovementShipment VisibilityDelivery MilestonesCost Awareness
About the role
Key responsibilities & impact- Serve as the primary operational contact for customers and partners, providing proactive shipment updates and issue resolution.
- Maintain shipment visibility and communicate delays, exceptions, and delivery milestones in a timely manner.
- Identify transportation solutions that balance customer requirements, service expectations, and cost efficiency.
- Support customer satisfaction through responsive service and proactive management of shipment risks.
- Coordinate international air and ocean import shipments from booking through final delivery.
- Manage shipment documentation, customs clearance coordination, dispatching, and delivery scheduling.
- Maintain accurate shipment records, milestones, and operational data within CargoWise and related systems.
- Ensure compliance with customer SOPs, operational procedures, and service standards while supporting continuous improvement initiatives.
- Investigate and resolve shipment delays, documentation discrepancies, billing issues, and service failures.
- Implement corrective actions to minimize operational disruptions, storage, demurrage, detention, and additional costs.
- Analyze transportation challenges and develop practical solutions to meet customer and operational requirements.
- Escalate high-risk or customer-sensitive situations appropriately while maintaining accountability for resolution.
- Partner with customers, overseas offices, Customs Brokerage, Domestic Operations, carriers, warehouses, and other stakeholders to support shipment execution.
- Communicate operational updates, delivery requirements, and service exceptions clearly and professionally.
- Support cross-functional initiatives that improve service, efficiency, and operational consistency.
- Assist with onboarding, training, and mentorship of less experienced team members when requested.
- Complete file rating, billing audits, P&L reconciliation, and invoice finalization within established timelines.
- Ensure shipment documentation, billing information, and operational records are accurate and complete.
- Support operational profitability through cost awareness, accurate billing, and reduction of preventable transportation expenses.
- Maintain compliance with company standards, customer requirements, and financial controls.
- Perform other duties as assigned.
Requirements
What you’ll need- High school diploma or equivalent
- 2–3 years of experience in international transportation, freight forwarding, logistics, or supply chain operations
- Experience coordinating international air and/or ocean import shipments
- Strong customer service, organizational, and communication skills.
Benefits
Comp & perks- 🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Mohawk Global Website LinkedIn All Job Openings 201 - 500 employees Founded 1993 🚗 Transport 📋 Compliance 🤝 B2B Transport
- Compliance
- B2B Mohawk Global is a logistics and supply chain services provider specializing in international and domestic freight management, customs and trade advisory services, and shipment tracking (including PAPS/PARS). The company supports businesses with freight capacity planning, trade compliance guidance, and industry news, events, and educational seminars to help clients navigate global trade and customs regulations. Import Transportation Coordinator Job not on LinkedIn 🔥 3 hours ago 🏢 Syracuse – Onsite 💵 $55k - $65k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior ✨ Transportation Coordinator Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
- Serve as the primary operational contact for customers and partners, providing proactive shipment updates and issue resolution.
- Maintain shipment visibility and communicate delays, exceptions, and delivery milestones in a timely manner.
- Identify transportation solutions that balance customer requirements, service expectations, and cost efficiency.
- Support customer satisfaction through responsive service and proactive management of shipment risks.
- Coordinate international air and ocean import shipments from booking through final delivery.
- Manage shipment documentation, customs clearance coordination, dispatching, and delivery scheduling.
- Maintain accurate shipment records, milestones, and operational data within CargoWise and related systems.
- Ensure compliance with customer SOPs, operational procedures, and service standards while supporting continuous improvement initiatives.
- Investigate and resolve shipment delays, documentation discrepancies, billing issues, and service failures.
- Implement corrective actions to minimize operational disruptions, storage, demurrage, detention, and additional costs.
- Analyze transportation challenges and develop practical solutions to meet customer and operational requirements.
- Escalate high-risk or customer-sensitive situations appropriately while maintaining accountability for resolution.
- Partner with customers, overseas offices, Customs Brokerage, Domestic Operations, carriers, warehouses, and other stakeholders to support shipment execution.
- Communicate operational updates, delivery requirements, and service exceptions clearly and professionally.
- Support cross-functional initiatives that improve service, efficiency, and operational consistency.
- Assist with onboarding, training, and mentorship of less experienced team members when requested.
- Complete file rating, billing audits, P&L reconciliation, and invoice finalization within established timelines.
- Ensure shipment documentation, billing information, and operational records are accurate and complete.
- Support operational profitability through cost awareness, accurate billing, and reduction of preventable transportation expenses.
- Maintain compliance with company standards, customer requirements, and financial controls.
- Perform other duties as assigned. 🎯 Requirements
- High school diploma or equivalent
- 2–3 years of experience in international transportation, freight forwarding, logistics, or supply chain operations
- Experience coordinating international air and/or ocean import shipments
- Strong customer service, organizational, and communication skills. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Find jobs using your resume Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs