Associate CHB Coordinator

Mohawk Global

Associate customs brokerage coordinator supporting customs entries, shipment documentation, and brokerage systems. Building foundational import-process knowledge at logistics and trade specialist Mohawk Global.

Posted 8/23/2026full-timeItasca, Rochester, Syracuse • Illinois, New York • 🇺🇸 United StatesJuniorMid-Level💰 $52,000 - $55,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates foundational understanding of customs brokerage operations and import processes, with strong attention to detail and organizational skills. Proficient in data entry, record management, and effective communication within a team environment.

Highest-signal resume keywords

Customs Brokerage OperationsShipment Documentation ReviewData Entry AccuracyMicrosoft Office ProficiencyTeam Collaboration

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Customs RegulationsImport ProcessesData ManagementDocumentation ValidationRecord Management

Soft Skills

Attention to DetailOrganizational SkillsVerbal CommunicationWritten CommunicationTeamwork

Tools & Technologies

Brokerage SystemsMicrosoft Office Suite

Industry Keywords

LogisticsSupply ChainInternational TradeCustoms ComplianceBrokerage Procedures

About the role

Key responsibilities & impact

Assist with preparing and processing customs entries under experienced team-member guidance
Review shipment documentation for completeness, accuracy, and compliance
Support adherence to customs regulations, client SOPs, and internal brokerage procedures
Escalate documentation discrepancies, compliance concerns, and non-routine situations
Participate in training programs, coaching sessions, developmental opportunities, team meetings, and knowledge-sharing
Build knowledge of customs regulations, brokerage procedures, and industry requirements
Shadow senior team members to gain exposure to client interactions and regulatory processes
Maintain shipment files, documentation, and system records accurately and timely
Enter and manage data within brokerage systems and related platforms
Assist with workload management and assigned processing tasks
Identify documentation discrepancies, data errors, and routine processing issues
Research and resolve basic issues using established procedures and available resources
Collaborate with team members to address operational challenges
Escalate complex regulatory, client, or shipment-related issues to leadership
Support brokerage operations and client service objectives
Communicate questions, concerns, and status updates clearly and professionally
Perform other duties as assigned
Success measured by accurate, timely entry work; verified documentation; training and coaching participation; reduced errors; completed shadowing; and accurate operational support

Requirements

What you’ll need

High school diploma or equivalent required
Foundational understanding of customs brokerage operations and import processes
Ability to review and validate shipment documentation
Basic proficiency in Microsoft Office Suite
Ability to learn customs brokerage systems and technology platforms
Data entry and record management accuracy
Strong attention to detail and organizational skills
Strong verbal and written communication skills
Ability to work effectively in a team environment
Demonstrated ability to learn new systems and processes
Preferred: Bachelor's degree in Business, Logistics, Supply Chain, International Trade, or a related field
Preferred: Internship, coursework, or prior exposure to logistics, customs brokerage, or international trade
Preferred: Proficiency with Microsoft Office applications
Preferred: Experience working with data, documentation, or operational systems
Ability to work in a professional office environment and/or remotely from a home office
Ability to use standard office equipment
Ability to lift items under 25 pounds and bend, stand, and walk short distances as required

Benefits

Comp & perks

Employee-centric organization
Certified as a “Great Place To Work” for the past thirteen years
Equal opportunity employment