Partner with the outside sales team to schedule and deliver customized product demonstrations to prospective customers
Translate technical product features into business value and ensure alignment with end-user safety workflows
Lead onboarding and training for new customers, ensuring seamless setup and adoption of the Connected LOTO solution
Act as a subject matter expert on LOTO regulations (OSHA 1910.147) to educate customers and address compliance questions
Gather customer feedback and influence product roadmap by identifying new features and solution improvements
Document customer engagement activity in the CRM system and maintain a pipeline of opportunities
Support RFPs, technical documentation, and marketing content to accelerate the sales process
Collaborate cross-functionally with product, engineering, marketing, and sales leadership to refine strategy and drive growth
Represent Master Lock at trade shows, conferences, and industry events

Requirements

7-10 years of experience in SaaS sales engineering or technical pre-sales roles
Strong communication and presentation skills with the ability to communicate technical information to both technical and non-technical audiences
Experience working with safety or maintenance teams in industrial or manufacturing environments
Proficiency in Microsoft Office programs (PowerPoint, Excel, Word, Outlook)
Past experience using any CRM platform (HubSpot, Oracle, SAP, Salesforce, Dynamics, etc.)
Bachelor's degree in engineering, safety, or similar (Nice to Have)
Experience selling or supporting workplace safety solutions or regulatory compliance tools (Nice to Have)
Ability to manage multiple sales opportunities in a fast-paced environment (Nice to Have)
Familiarity with LOTO regulations (OSHA 1910.147) (Nice to Have)

Benefits

Comprehensive, competitive benefits that prioritize all aspects of wellbeing
Robust health plans
Market-leading 401(k) program with company contribution
Product discounts
Flexible time off benefits
Adoption benefits
Numerous ERGs (Employee Resource Groups) to foster a sense of belonging for all associates

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

SaaS sales engineeringtechnical pre-salescustomer onboardingproduct demonstrationstechnical documentationpipeline managementregulatory compliance toolsworkplace safety solutionsCRM platformsMicrosoft Office

Soft Skills

communication skillspresentation skillscross-functional collaborationcustomer engagementfeedback gatheringinfluencing product roadmaptime managementadaptabilityproblem-solvingtraining and education