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Modulate

Site Reliability Engineer

Modulate

Site Reliability Engineer responsible for the reliability of production systems at Modulate. Leading monitoring and incident response efforts as part of a growing engineering team.

Posted 5/13/2026full-timeSomerville • Massachusetts • 🇺🇸 United StatesMid-LevelSenior💰 $150,000 - $200,000 per yearWebsite

Tech Stack

Tools & technologies
AWSCloudDistributed SystemsEC2LinuxPythonTerraform

About the role

Key responsibilities & impact
  • Own and operate production systems supporting Modulate’s APIs and enterprise products
  • Design and implement monitoring, alerting, and observability systems
  • Lead incident response, root cause analysis, and postmortem processes
  • Build and improve on-call rotations and operational workflows
  • Collaborate with engineers to deploy, maintain, and scale distributed systems
  • Partner with leadership on infrastructure decisions, roadmaps, and reliability goals
  • Evaluate and support deployment models including cloud, on-prem, and hybrid environments
  • Continuously improve system performance, resilience, and scalability

Requirements

What you’ll need
  • Experience deploying and maintaining production software systems
  • Experience building monitoring and alerting systems for production environments
  • Experience with on-call rotations and incident response
  • Strong experience with AWS, Python, and Linux
  • Familiarity with tools such as CloudWatch, SNS, PagerDuty, or similar technologies
  • Strong debugging, systems thinking, and problem-solving skills
  • Ability to communicate effectively during high-pressure incidents
  • Experience working in fast-paced or early-stage environments
  • Nice to Have
  • Experience with AWS services such as EC2, load balancers, RDS, SQS, SES, and CloudWatch
  • Experience with infrastructure-as-code (e.g., Terraform, CloudFormation)
  • Experience supporting high-scale, distributed systems
  • Familiarity with hybrid or on-prem deployment models

Benefits

Comp & perks
  • Competitive salary + equity
  • Full health, dental, and vision coverage
  • Flexible PTO, with a strong culture of taking it
  • Weekly team lunches with dietary accommodations
  • Hybrid work: core in-office days with flexible remote options
  • Regular leadership and industry learning sessions
  • Support for career development and continued learning
  • Up to 8 weeks work-from-anywhere policy
  • A deeply inclusive, human-centered culture

ATS Keywords

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Hard Skills & Tools
AWSPythonLinuxTerraformCloudFormationCloudWatchEC2RDSSQSSES
Soft Skills
problem-solvingcommunicationsystems thinkingleadership