Drive strategic decision-making by translating complex data into clear, actionable insights.
Ensure product metrics are consistent, trusted, and aligned across teams and customer implementations.
Create dashboards and visualizations that become go-to resources for reporting on the product as well as understanding customer behavior.
Play a critical role in shaping a data-driven culture where insights fuel innovation and growth
Own product metrics & definitions, ensuring metrics are consistent, trustworthy, and well-documented, including customer-specific customizations.
Build and maintain dashboards that surface product usage and performance.
Build clear, concise readouts (slides, docs, summaries) to communicate findings when needed.
Help turn data into decisions, not just dashboardsPerform deep-dive analysis investigating things like changes in usage, retention, or error patterns and explore ‘what-if’ scenarios to assess potential drivers and outcomes.
Translate complex data into clear narratives for Customer Success, Product, leadership, and customers.

Requirements

Strong SQL skills and experience working with large, event-based datasets
Experience building and owning dashboards
Experience analyzing product usage data and defining meaningful metrics
Proven ability to define product metrics and analyze product usage
Strong communication skills and comfort working with cross-functional partners
Product intuition and curiosity about user behavior
Strong communication skills, including presenting insights in slides or written form
Bias toward action and iteration in a fast-moving environment
Bonus Points For: Experience working on API, platform, or developer-focused products
Experience with experimentation and A/B testing
Experience partnering with Analytics Engineers or Data Engineers
Background in product analytics, growth analytics, or data science

Benefits

Competitive salary + equity
Full health, dental, and vision coverage
Flexible PTO, with a strong culture of taking it
Weekly team lunches with dietary accommodations
Hybrid work: core in-office days with flexible remote options
Regular leadership and industry learning sessions
Support for career development and continued learning
Up to 8 weeks work-from-anywhere policy
A deeply inclusive, human-centered culture

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

SQLdata analysisdashboard creationproduct metrics definitionA/B testingevent-based datasetsdata visualizationdeep-dive analysiscustomer behavior analysisproduct usage analysis

Soft Skills

strong communicationcross-functional collaborationproduct intuitioncuriosity about user behaviorbias toward actioniteration in fast-moving environmentsclear narrative translationpresentation skillsconcise documentationinsight communication